Rehire Field Support Technician

Jackson Hewitt - Headquarters; Arcadia (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance options

Free Life Insurance

Free Personal Tax Return

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Signing bonus

Training & development

Job summary

Jackson Hewitt - Headquarters is seeking a Seasonal Field Support Technician to set up and break down kiosks in local retail stores. Responsibilities include driving a moving truck, carrying equipment, and installing kiosks while ensuring brand standards are met.

The role requires basic knowledge of computer functions, strong interpersonal and customer service skills, and a valid driver’s license is preferred.

Qualifications

• Experience in customer service is required or preferred.
• Knowledge of basic computer functions is a plus but not required.
• Driver’s license is preferred.

Responsibilities

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure offices locations meet brand/marketing appearance standards.
• Maintain a clean and inviting workplace, including cleaning counters, glass, and floors.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Customer service experience

Driver’s license preferred

Job description

Benefits

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Signing bonus
• Training & development

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks

• Full-time and part-time positions are available
• Flexible Schedule Options - Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc Unlimited Teladoc sessions for you and your whole household for $18 per month
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)