Rehire Field Support Technician

Jackson Hewitt - FAB; Bastrop (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Free life insurance

Free personal tax return

Earned wage access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

401k with Company Match

Referral bonus opportunities

Free continuing tax education

Free identity theft protection

Corporate discount program

Teladoc (Unlimited Teladoc sessions)

Job summary

Jackson Hewitt - FAB is seeking a Seasonal Field Support Technician to handle the setup and teardown of our kiosks in local retail stores across Texas. You may drive a moving truck, carry equipment, and install kiosk components while ensuring timely completion of tasks to maintain our brand appearance.

The role benefits from strong customer service, basic computer knowledge, and good interpersonal skills. Driver's license is preferred, with opportunities for advancement and flexible scheduling.

Qualifications

• Driver's license preferred.
• Strong interpersonal and communication skills.
• Basic knowledge of computer functions.
• Customer service experience.

Responsibilities

• Assist set-up and teardown of kiosk furniture, computers, and components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills

Driver's license

Interpersonal skills

Customer service

Basic computer knowledge

Job description

Benefits:

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician isresponsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options - Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)