Rehabilitation Clinic Receptionist

Rise People; Welcome (SC); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading wellness clinic is seeking a part-time Rehabilitation Clinic Receptionist to coordinate clinical operations. The role involves greeting clients, managing files, and providing administrative support in a professional environment. Ideal candidates will have customer interaction experience and fluency in English and French.

Benefits

Professional and safe work environment

Qualifications

• At least 2 years of customer interaction experience in a professional setting.
• Fluency in both spoken and written English and French is highly valued.
• Ability to work a flexible schedule.

Responsibilities

• Greet clients upon arrival and manage files.
• Perform daily financial reconciliation.
• Provide general administrative and clerical support.

Skills

Customer interaction

Communication

Clerical data entry

Client engagement

Team-oriented attitude

Tools

Booker or similar scheduling programs

Job description

Position Title: Rehabilitation Clinic Receptionist

Division: NHC Capital Wellness Clinic

Job Status: Part time

Location: 2283 St. Laurent Blvd.

Reporting to the Clinic Manager or designate, the Rehabilitation Clinic Receptionist is responsible for the day-to-day coordination of clinical operations, including greeting clients, managing files, answering phones, booking appointments, providing knowledge-based opinions, managing insurance claims, increasing repeat business, and supporting the smooth operation of the clinic. The successful candidate must be a great communicator, well-organized, and a quick thinker.

RESPONSIBILITIES:

1. Build clinic loyalty by exceeding service expectations and fostering relationships
2. Welcome and greet clients upon arrival
3. Follow proper office procedures and maintain files
4. Ensure the clinic is clean and laundry is done regularly
5. Perform daily financial reconciliation
6. Provide general administrative and clerical support
7. Perform other duties as assigned by the Director or designate

JOB REQUIREMENTS & QUALIFICATIONS:

• At least 2 years of customer interaction experience in a professional setting, face-to-face or over the phone
• Experience with Booker or similar scheduling programs is an asset
• Experience working in a clinical environment is an asset
• Fluency in both spoken and written English and French is highly valued
• Insurance processing experience is an asset
• Ability to work a flexible schedule
• Proficiency with multiple computer systems
• High accuracy in clerical data entry
• Professional, mature, and approachable demeanor
• Motivated by client engagement and takes pride in work
• Team-oriented attitude

BENEFITS:

Professional and safe work environment

Note:

We thank all applicants for their submissions. Only those selected for an interview will be contacted.

NHC Capital Wellness Clinic is committed to accessible employment practices in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during the recruitment process, please contact us at [e-mail] with your accommodation request.