Rehabilitation Case Management Supervisor

WakeMed; Raleigh (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

WakeMed is seeking a Supervisor of Rehabilitation Case Management to lead daily operations, mentor staff, and maintain clinical caseload. You will partner with leadership to meet department goals and ensure high-quality patient care.

The role requires current licensure (LCSW or equivalent), rehabilitation/case management experience, and CCM certification within one year. Strong collaboration with physicians and nurses is essential.

Qualifications

• Must hold current clinical licensure (LCSW) or equivalent.
• Experience in rehabilitation or case management in healthcare.
• CCM credential required within one year of employment.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Support daily operations of the Rehabilitation Case Management Department.
• Partner with department leadership to achieve departmental objectives and performance goals.
• Maintain clinical competency through management of a partial patient caseload.
• Provide guidance, education, and clinical support to case management staff.
• Collaborate with physicians, nurses, and interdisciplinary teams to promote timely, quality patient care.
• Assist in resolving care coordination challenges and service barriers.
• Serve as a clinical and operational resource for the department.

Skills

Leadership

Communication

Collaboration

Problem-solving

Clinical knowledge

Education

Master of Social Work (MSW)

Licensed Clinical Social Worker (LCSW) or eligible

CCM certification within 1 year

Job description

WakeMed is seeking a Supervisor of Rehabilitation Case Management to lead daily operations, mentor staff, and maintain clinical caseload. You will partner with leadership to meet department goals and ensure high-quality patient care.

The role requires current licensure (LCSW or equivalent), rehabilitation/case management experience, and CCM certification within one year. Strong collaboration with physicians and nurses is essential.