Supv, Rehabilitation-Case Management

WakeMed; Raleigh (NC); On-site; USD 85,000 - 115,000; Full time

Job summary

WakeMed is seeking a Supervisor of Rehabilitation Case Management to lead daily operations, mentor staff, and maintain clinical caseload. You will partner with leadership to meet department goals and ensure high-quality patient care.

The role requires current licensure (LCSW or equivalent), rehabilitation/case management experience, and CCM certification within one year. Strong collaboration with physicians and nurses is essential.

Qualifications

• Must hold current clinical licensure (LCSW) or equivalent.
• Experience in rehabilitation or case management in healthcare.
• CCM credential required within one year of employment.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Support daily operations of the Rehabilitation Case Management Department.
• Partner with department leadership to achieve departmental objectives and performance goals.
• Maintain clinical competency through management of a partial patient caseload.
• Provide guidance, education, and clinical support to case management staff.
• Collaborate with physicians, nurses, and interdisciplinary teams to promote timely, quality patient care.
• Assist in resolving care coordination challenges and service barriers.
• Serve as a clinical and operational resource for the department.

Skills

Leadership

Communication

Collaboration

Problem-solving

Clinical knowledge

Education

Master of Social Work (MSW)

Licensed Clinical Social Worker (LCSW) or eligible

CCM certification within 1 year

Job description

Supervisor, Rehabilitation Case Management

Are you a collaborative healthcare professional with a passion for patient care, leadership, and care coordination? Join our team as a Supervisor, Rehabilitation Case Management, where you'll play a key role in supporting both patients and care teams while helping drive the success of our Case Management department.

In this position, you will assist with the day-to-day operations of the Rehabilitation Case Management team and partner closely with the department manager to achieve departmental goals and ensure high-quality patient care. You will maintain your clinical skills by managing a small caseload while serving as a trusted clinical resource and mentor to case management staff.

Working collaboratively with physicians, nurses, and interdisciplinary team members, you will help ensure patients receive timely, effective, and coordinated services. You will also assist in identifying and resolving barriers to care, supporting positive patient outcomes and an exceptional care experience.

What You'll Do

• Support daily operations of the Rehabilitation Case Management Department.
• Partner with department leadership to achieve departmental objectives and performance goals.
• Maintain clinical competency through management of a partial patient caseload.
• Provide guidance, education, and clinical support to case management staff.
• Collaborate with physicians, nurses, and interdisciplinary teams to promote timely, quality patient care.
• Assist in resolving care coordination challenges and service barriers.
• Serve as a clinical and operational resource for the department.

What You'll Need

• Current clinical licensure as required for the role.
• Experience in rehabilitation, case management, or a related healthcare setting.
• Strong leadership, communication, and problem-solving skills.
• Ability to work effectively in a collaborative, patient-centered environment.
• Certified Case Manager (CCM) credential required within one year of employment.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Licensed Clinical Social Worker Required

Education

Master's Degree Social Work Required

Experience

3 Years Clinical - Case Management Required - And 1 Year Leadership Preferred