Rehab Therapy Secretary — Patient‑Focused Admin & Scheduling

Guthrie; Towanda (Bradford County); On-site; USD 25,000 - 39,000; Part time

Job summary

Guthrie is seeking a diligent secretary to support rehab staff and daily operations in a fast-paced healthcare setting. You will manage patient registrations, scheduling, insurance verification, and communications, upholding Guthrie’s service excellence.

The ideal candidate has a high school diploma (medical office assistant training preferred), strong people skills, and familiarity with the EPIC system. Responsibilities include confidentiality, referrals, billing support, and EMR documentation.

Qualifications

• High school diploma or GED required; medical office assistant schooling preferred.
• Experience as a secretary with patients/customers; strong people skills required.
• Familiarity with the EPIC electronic medical record system preferred; basic medical terminology helpful.

Responsibilities

• Communicate professionally with patients, families, clients, coworkers and others.
• Maintain patient confidentiality per policy.
• Coordinate therapy staff schedules and patient appointments.
• Edit therapy team templates as directed by management.
• Manage all calls and messages entering the department.
• Coordinate all department mail and incoming/outgoing correspondence.
• Verify insurance eligibility prior to evaluation; provide information to insurance companies.
• Compile financial/statistical data and reports; collect co-pays and prior balances at registration.
• Manage referral workflows and wait lists for rehab services.
• Maintain EMR documentation and compliance with Plan of Treatment/Plan of Care procedures.
• Scan information into EMR not received electronically; gather records as needed.
• Daily cash-out and balancing per guidelines.
• Order supplies and prepare required documents.
• Complete scheduling and registration for outpatient departments.
• Demonstrate time management and flexibility for urgent requests.
• Record maintenance/IT requests as needed.
• Assist with transferring and ambulating patients under supervision if needed.
• Maintain department cleanliness and monitor related logs.

Skills

People skills

Communication

Organization

Teamwork

Education

High school Diploma/GED

Medical office assistant training preferred

Tools

EPIC

Computer skills

Job description

Guthrie is seeking a diligent secretary to support rehab staff and daily operations in a fast-paced healthcare setting. You will manage patient registrations, scheduling, insurance verification, and communications, upholding Guthrie’s service excellence.

The ideal candidate has a high school diploma (medical office assistant training preferred), strong people skills, and familiarity with the EPIC system. Responsibilities include confidentiality, referrals, billing support, and EMR documentation.