Rehab Support Representative

Berkshire Health Systems; Great Barrington (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

A healthcare provider in Great Barrington is seeking a Rehab Support Representative to assist in scheduling and patient billing within the rehabilitation department. The ideal candidate will have 2 years of medical office experience, excellent communication skills, and the ability to multitask. Responsibilities include managing registration, coordinating with healthcare providers, and ensuring a sensitive approach towards diverse patient backgrounds. Flexibility in hours may be required.

Qualifications

• 2 years related medical office experience preferred.
• Medical terminology preferred.
• Sensitive to diverse cultures and cultural differences.

Responsibilities

• Support scheduling and patient billing functions.
• Manage registration and insurance tasks.
• Interface with all members of the rehab department.

Skills

Excellent written communication skills

Excellent customer service skills

Ability to work independently

Proven ability to coordinate multiple tasks

Education

High School graduate or equivalent

Job description

Scheduling And Registration Experience Preferred. Experience working with HMO's, Medicare and Medicaid preferred.

Definition/Primary Function

The Rehab Support Representative is a member of the Fairview Hospital’s rehabilitation department and functions under the direct supervision of the Office Supervisor. This individual is responsible for, but not limited to supporting the functions of: Scheduling and patient billing, including co-pay collection, Registration, Admitting, Insurance and Referral Management, Medical record management, and statistical collection. This individual will interface with all members of the rehab department. The tasks performed by the rehab support personnel will support the Rehabilitation department’s in-patient and outpatient practice.

Position Qualifications

• Experience:
  • 2 years related medical office experience preferred.

Computer Skills Required

• Education and Training: High School graduate or equivalent. Medical terminology preferred.
• License, Certification & Registration: N/A
• Other Requirements:
  • Excellent written and oral communication skills.
  • Excellent customer service skills.
  • Proven ability to effectively interact with patients, families, physicians and other health care providers.
  • Must be willing to flex worked hours to cover for vacations and earned time absences.
  • Ability to work independently and take direction.
  • Demonstrated ability to handle confidential and sensitive information.
  • Sensitive to diverse cultures and cultural differences.
  • Proven ability to coordinate and prioritize multiple job tasks on a daily basis to meet the needs of the department.
  • Must have ability to operate business office equipment.