Rehab Services Resource Coordinator — Lead Patient Care Ops

Northwestern Medicine; Oak Brook (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine in Oak Brook, IL seeks a Resource Coordinator, Rehab Services to supervise and develop department initiatives, mentor staff, and support patient-centered care across therapies.

You will coordinate daily work, ensure appropriate service intensity, participate in performance improvement, and collaborate with leadership to advance quality strategies while maintaining professional relationships with physicians and teams.

Qualifications

• Bachelor’s degree in a clinical field is required.
• Licensed in the state of Illinois as Physical Therapist, Occupational Therapist or Speech-Language Pathologist.
• BLS from American Heart Association upon hire.

Responsibilities

• In collaboration with the manager and director, actively involved in the operational aspects of patient care and department operations to support unit-specific programs and organizational initiatives.
• Maintains open lines of communication within Rehabilitative Services and with other departments and leaders in the organization.
• Coordinates daily work activities of professional, technical, and non-technical employees including scheduling/assignments, vacation/education time, and schedule changes.
• Enforces policy and procedures, trains new employees and monitors department education programs.
• Ensures all patients are scheduled and receive the appropriate intensity of services by ongoing monitoring of schedules and billable standards set by department.

Skills

Interpersonal skills

Team leadership

Education

Bachelor’s Degree in a clinical field

Job description

Northwestern Medicine in Oak Brook, IL seeks a Resource Coordinator, Rehab Services to supervise and develop department initiatives, mentor staff, and support patient-centered care across therapies.

You will coordinate daily work, ensure appropriate service intensity, participate in performance improvement, and collaborate with leadership to advance quality strategies while maintaining professional relationships with physicians and teams.