Rehab Patient Access Specialist

Resurgens Orthopaedics; Marietta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Marietta, GA is seeking a Rehab Patient Access Rep. This entry-level full-time role involves excellent customer service, patient greeting, scheduling appointments, verifying insurance, and maintaining patient paperwork. Ideal candidates should have a high school diploma and some customer service experience, particularly in healthcare. Responsibilities also include handling financial transactions and ensuring a smooth check-in process. This position is crucial for patient satisfaction and operational efficiency.

Qualifications

• One year of customer service or reception experience, preferably in a healthcare environment.

Responsibilities

• Greet and expedite patients during check-in.
• Verify rehabilitation benefits and document them.
• Communicate with workers’ compensation providers for authorizations.
• Schedule new and follow-up appointments.
• Maintain a clean and organized front desk and lobby area.

Skills

Customer service orientation

Basic computer skills

Conflict management

Organizational skills

Clear communication

Education

High school diploma or equivalent

Tools

Multi-line phone system

Job description

A healthcare provider in Marietta, GA is seeking a Rehab Patient Access Rep. This entry-level full-time role involves excellent customer service, patient greeting, scheduling appointments, verifying insurance, and maintaining patient paperwork. Ideal candidates should have a high school diploma and some customer service experience, particularly in healthcare. Responsibilities also include handling financial transactions and ensuring a smooth check-in process. This position is crucial for patient satisfaction and operational efficiency.