REHAB - Front Office Associate

Forte' Sports Medicine & Orthopedics; Carmel, Greenwood, Noblesville (IN, IN, IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Forté Sports Medicine and Orthopedics is seeking a friendly, professional Rehab Front Desk Associate to join our Carmel, Indiana office. This vital role provides administrative support in a fast-paced clinical environment while delivering excellent patient service and handling a variety of front desk tasks.

Responsibilities include greeting patients, checking in/out, collecting payments, scheduling, data entry, and maintaining positive relations with physicians, rehab providers, and staff across

Qualifications

• High School Diploma or equivalent required; Associates degree in healthcare related field preferred.
• Legally authorized to work in the United States.

Responsibilities

• Greet patients and visitors in a welcoming and caring manner.
• Provide directions, answers questions, and meet a variety of customer service needs.
• Demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner.
• Register patients, check in/check out, accurately collect payment, verify patient insurance payer information, send/receive fax information as needed.
• Data entry into the practice management software program(s).
• Maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments.
• Prepare batches and reconcile patient payments.

Skills

Patient-Focused

Team Collaboration

Communication/Adaptability

Tech Proficiency

Education

High School Diploma or equivalent

Associates degree preferred

Job description

Job Details

Job Location: Carmel, IN 46032Position Type: Full-Time/Part-TimeJob Shift: Day

Organization Overview

Forté Sports Medicine and Orthopedics is widely recognized as a leader in sports medicine and orthopedics throughout the Midwest. With over 40 years of experience, we’ve been dedicated to providing exceptional care to athletes and active individuals of all ages, taking pride in the way we deliver that care.

We are a destination employment location for dedicated health care workers who are looking to advance their careers in their chosen profession. If you are seeking a setting that not only allows, but fosters professional growth and development while working with a team of outstanding, committed and like-minded leaders in this niche’ of health care, then you should consider Forté Sports Medicine -“The best place togetcare AND the best place togivecare!”

Summary / Objective

Forte Sports Medicine and Orthopedicsis looking for a full-time Rehab Front Desk Associate to become a valued member of our dynamic team at our growing Carmel, Indiana Physical and Occupational Therapy Office. We are seeking a friendly, professional, and dependable individual who thrives in a fast-paced environment. In this essential role, you’ll provide vital support while managing a variety of administrative tasks. This is a fantastic opportunity to make a meaningful impact in a facility that’s dedicated to delivering exceptional care and service to our patients.

Essential Functions

• Greet patients and visitors in a welcoming and caring manner
• Provide directions, answers questions, and meet a variety of customer service needs
• Demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner
• Register patients, check in/check out, accurately collect payment, verify patient insurance payer information, send/receive fax information as needed
• Data entry into the practice management software program(s)
• Maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments
• Prepare batches and reconcile patient payments

Competencies (Knowledge/Skills/Abilities)

• Patient-Focused Approach: Must consistently demonstrate superior customer service skills and be detail oriented
• Team Collaboration: Must be able to work seamlessly with providers, medical staff, therapists and other administrative teams
• Communication/Adaptability: Must have strong verbal and written communication skills, time management, and the ability to problem solve
• Technological Proficiency: Must have thorough understanding of computer software, phones, email, and other technologies found in a healthcare setting

Required Education and Experience

• High School Diploma or equivalent, required; Associates degree in healthcare related field, preferred
• Legally authorized to work in the United States

Travel

Occasional travel between offices may be required based on clinic needs (Greenwood, Carmel, Noblesville)

Forté Sports Medicine and Orthopedics is an Equal Opportunity Employer and a drug free workplace