Rehab Billing & Patient Services Coordinator

8100 ProMedica Toledo Hospital; Toledo (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

ProMedica Toledo Hospital is seeking a Support Coordinator IV for the Total Rehab Outpatient department. This full-time, days-shift role focuses on patient registration in the EMR and ensuring accurate billing and insurance verification for rehab services.

You will handle daily billing charges, perform reconciliations, and manage point-of-service collections, including co-pays and deductibles, to support revenue integrity and smooth clinical operations.

Qualifications

• High school diploma or equivalent.
• Experience with EMR systems such as Epic is preferred.
• Knowledge of billing and insurance processes is a plus.

Responsibilities

• Register patients in the EMR to ensure accurate billing and verify insurance coverage for rehab services.
• Process daily billing charges and perform charge reconciliation.
• Manage point-of-service collections including co-pays and deductibles.

Skills

Customer service

Billing support

Insurance verification

Education

High school diploma

Associate’s degree in health care management

Tools

Microsoft Office

Epic EMR

Job description

ProMedica Toledo Hospital is seeking a Support Coordinator IV for the Total Rehab Outpatient department. This full-time, days-shift role focuses on patient registration in the EMR and ensuring accurate billing and insurance verification for rehab services.

You will handle daily billing charges, perform reconciliations, and manage point-of-service collections, including co-pays and deductibles, to support revenue integrity and smooth clinical operations.