Rehab Admin Specialist | Patient Intake & Scheduling

Reliable Medical; North Richland Hills (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Generous Paid Time Off

Professional Development Opportunities

Retirement Savings Plan

Wellness Programs

Inclusive and Diverse Workplace

Volunteer Opportunities

Employee Recognition Programs

Service Awards

Parental and Childbirth Leave

Job summary

Reliable Medical in North Richland Hills, TX, is seeking a Rehab Administrative Assistant to support the rehabilitation department. You will perform administrative tasks, schedule appointments, triage referrals, and enter patient and insurance demographics, all while ensuring HIPAA and HQAA compliance.

You will communicate with clients, coordinate with staff, handle mail and records, and maintain accurate data in our systems, contributing to efficient operations and compassionate care.

Qualifications

• High school diploma or equivalent.
• 3+ years in an administrative role highly preferred.
• Healthcare or rehabilitation administrative experience preferred.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to maintain accurate records.
• Proficient in computer systems and data entry.
• Familiarity with HIPAA, HQAA, and compliance regulations desirable.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to work independently as well as collaboratively within a team.
• Knowledge of reimbursement and ability to interpret medical terminology is an asset.

Responsibilities

• Make outbound calls to prospective clients to introduce our company, provide information, and gather patient and insurance demographics.
• Enter accurate and complete patient and insurance information into the system to maintain updated records.
• Schedule appointments for clients and coordinate with staff to ensure smooth scheduling.
• Schedule ATP evaluations as required.
• Triage incoming referrals, ensuring proper handling and appropriate follow-up.
• Call clients one week prior to their scheduled appointments to confirm the date and time.
• Provide thorough follow-up on all paperwork, ensuring accuracy and completeness.
• Prepare correspondence, such as consent forms and project update letters.
• Handle mail distribution by sorting, scanning, and distributing incoming and outgoing mail.
• Scan and distribute new projects to support staff to facilitate efficient workflow.
• Verify insurance information and ensure compliance with insurance requirements.
• Answer emails promptly and professionally, providing accurate information and assistance.
• Accurately and efficiently enter data into relevant systems and maintain medical files.
• Create and maintain project workflows, ensuring tasks are tracked and completed in a timely manner.
• Perform general administrative duties to support the rehabilitation department's overall functioning.
• Practice and adhere to all HIPAA, HQAA, and compliance rules and regulations.
• Perform any other duties assigned by the supervisor to contribute to the success of the rehabilitation department.

Skills

Communication skills

Attention to detail

Data entry

Multitasking

Organizational skills

Time management

Teamwork

Independent work

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Reliable Medical in North Richland Hills, TX, is seeking a Rehab Administrative Assistant to support the rehabilitation department. You will perform administrative tasks, schedule appointments, triage referrals, and enter patient and insurance demographics, all while ensuring HIPAA and HQAA compliance.

You will communicate with clients, coordinate with staff, handle mail and records, and maintain accurate data in our systems, contributing to efficient operations and compassionate care.