Rehab Access Navigator: Prior Auth & Care Coordination

LifeBridge Health; Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

403(b) retirement plan with employer 

Tuition reimbursement toward advanced 

Generous paid time off, wellness &

Job summary

The Rehabilitation Access & Authorization Specialist at Sinai Hospital, part of LifeBridge Health, coordinates insurance verification and prior authorizations for outpatient rehabilitation services including OT, PT, SLP, and rehab psychology. You collaborate with therapists, schedulers, patients, and payers to ensure accurate coverage information and timely authorizations.

The ideal candidate is detail-oriented, organized, and comfortable navigating insurance requirements while maintaining

Qualifications

• Formal working knowledge; equivalent to an Associate's degree (2 years college).
• Knowledge of a specialized field and medical terminology through formal training/previous experience.
• Two years professional or hospital billing experience.

Responsibilities

• Verify insurance eligibility, benefits, and coverage for OT, PT, and SLP.
• Obtain and monitor prior authorizations to support timely access to care.
• Communicate with payers, patients, providers, and therapy teams to resolve coverage questions.
• Maintain accurate documentation and ensure payer requirement compliance.
• Provide scheduling and administrative support to facilitate patient access and care coordination.
• Identify and elevate insurance-related issues impacting patient care or operations.
• Deliver exceptional customer service while supporting efficient workflows and patient experience.

Skills

Medical terminology

Insurance verification

Education

Associate's degree

Job description

The Rehabilitation Access & Authorization Specialist at Sinai Hospital, part of LifeBridge Health, coordinates insurance verification and prior authorizations for outpatient rehabilitation services including OT, PT, SLP, and rehab psychology. You collaborate with therapists, schedulers, patients, and payers to ensure accurate coverage information and timely authorizations.

The ideal candidate is detail-oriented, organized, and comfortable navigating insurance requirements while maintaining