Regulatory Specialist - Team Relations Representative

Mercedes-Benz Group AG; North Charleston (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

Mercedes-Benz Vans, LLC in South Carolina seeks a Regulatory Specialist - Team Relations Representative to manage complex employee relations, policy interpretation, and regulatory compliance across the employee lifecycle. You will partner with managers and People & Tech stakeholders to ensure consistent policy application and risk mitigation.

The role requires moderate to high-risk investigations, strong documentation, and autonomous decision-making while aligning with labor laws and internal

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or related field.
• 5+ years of progressive People & Tech experience in employee relations, HR operations, compliance, policy administration.
• Experience with labor/employment law compliance and high-risk investigations.
• Ability to interpret policies and provide compliant, risk-mitigating solutions.
• Strong documentation, confidentiality, and judicious decision-making.

Responsibilities

• Lead and manage employee relations matters including complex cases.
• Conduct and support workplace investigations with objective fact-finding.
• Provide guidance on policies, employment practices, and legal requirements.
• Independently assess concerns and collaborate with leadership to resolve issues.
• Analyze trends and data to support improvements and risk mitigation.
• Drive policy enhancements, process improvements, and cross-functional projects.
• Support performance management, audits, and compliance reviews.
• Maintain accurate confidential records and regulatory documentation.
• Collaborate with stakeholders to ensure consistent program application.
• Perform duties in compliance with safety requirements.

Skills

Policy interpretation

Complex investigation handling

Autonomy

Documentation & records

Communication

Collaboration

Analytical thinking

Time management

Education

Bachelor's degree in HR / Business

5+ years HR/People & Tech experience

PHR/SPHR or SHRM-CP/SCP certification

Tools

HRIS systems

Microsoft Office (Word, Excel, PowerPoint)

Reporting tools

Job description

Aufgaben

Shape the future today.

The world is changing. The question is, what will be our contribution to the outcome? We have set the pace in the field of mobility from the very beginning, and we will continue to do so. At Mercedes-Benz Vans, interdisciplinary teams are developing the mobility of tomorrow. Our goal is to make mobility safer, simpler, and more sustainable for people across the globe. Put your pioneering spirit to good use: This is your opportunity to make a contribution that extends far beyond your job title.

At Mercedes-Benz Vans, we offer you the perfect environment for your professional and personal growth. Cutting-edge training and promising career opportunities will help you to foster and expand your professional skill set as well as your individual strengths. Think, try, and thrive with us in collaborative work environments that spark game-changing concepts.

Job Overview:

The Regulatory Specialist - Team Relations Representative supports a positive, legally compliantThe Regulatory Specialist - Team Relations Representative supports a positive, legally compliantThe Regulatory Specialist - Team Relations Representative supports a positive, legally compliant employee relations environment by managing moderate to highly complex workplace concerns, policy interpretation, regulatory documentation, and compliance-related activities across the employee lifecycle. This role partners with managers, employees, and People & Tech stakeholders to support consistent application of company policies, employment practices, and applicable labor and employment laws. The position operates with significant autonomy, supports high-risk and managerial investigations, contributes to continuous improvement and policy direction, and helps mitigate organizational risk through sound judgment, thorough documentation, and confidentiality.

Key Responsibilities:

• Lead and manage employee relations matters involving attendance, conduct, performance management, policy interpretation, workplace concerns, and employment practices, including moderate to highly complex and sensitive cases.


• Conduct and support workplace investigations, including high-risk and managerial investigations, ensuring objective fact-finding, regulatory compliance, thorough documentation, and risk mitigation.


• Provide consultative guidance to managers and employees on People & Tech policies, employment practices, labor and employment requirements, and workplace issues while promoting fair and consistent outcomes.


• Independently assess employee relations concerns, determine appropriate courses of action, and partner with leadership to resolve workplace issues and support business objectives.


• Analyze employee relations trends, case data, engagement feedback, and organizational risks to support decision-making, action planning, and continuous improvement initiatives.


• Lead policy enhancements, process improvements, special projects, and cross-functional initiatives designed to improve employee relations effectiveness, compliance, and organizational outcomes.


• Support performance management activities, corrective actions, employment decisions, audits, compliance reviews, and other People & Tech programs while ensuring adherence to applicable laws, policies, and internal controls.


• Maintain accurate documentation, records, reports, and case files while safeguarding confidential information and supporting regulatory, legal, and organizational requirements.


• Collaborate with managers, employees, and People & Tech stakeholders to ensure the consistent application of People & Tech programs, policies, and practices and foster a respectful, inclusive, and legally compliant workplace.


• Perform all responsibilities in compliance with safety requirements and perform other duties as assigned.

ss the employee lifecycle.

Qualifikationen

Qualifications:

Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or a related field; or the equivalent combination of education and experience.

5+ years of progressive People & Tech experience in employee relations, HR operations, compliance, policy administration, or a related Human Resources discipline.

• Labor and employment law compliance support


• High-risk investigations, managerial investigations, or complex workplace issue resolution


• Strong knowledge of People & Tech principles and best practices across employee relations, policy administration, compliance, and employee lifecycle support.


• Working knowledge of applicable federal and state labor laws, employment regulations, company policies, workplace conduct standards, and internal control requirements.


• Ability to interpret policies, assess moderate to highly complex workplace concerns, and support compliant, consistent, and risk-mitigating solutions.


• Ability to operate with significant autonomy while maintaining appropriate escalation, collaboration, and alignment with People & Tech leadership.


• Strong documentation, organization, analytical, and communication skills, with the ability to summarize information clearly and accurately.


• Demonstrated professionalism, discretion, confidentiality, patience, and sound judgment when handling sensitive employee matters.


• Ability to collaborate effectively with managers, employees, and People & Tech stakeholders in a team-oriented environment.


• Proficiency with People & Tech systems, reporting tools, and Microsoft Office applications, including Word, Excel, and PowerPoint.

Preferred:

• PHR/SPHR or SHRM-CP/SCP certification.


• Experience in a manufacturing or large employer environment.


• Knowledge of records management, compliance documentation, and audit support processes.


• Behavioral science background or related employee relations experience.


• Experience supporting employee surveys, employee listening strategies, or action planning processes.

Additional Information:

• Onsite presence required for assigned shifts.


• This position may be assigned to first, second, or third shift, including rotating schedules, based on operational and business needs.


• Required Personal Protective Equipment (PPE) will be provided by the company and must be worn in designated areas in accordance with safety requirementss

Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, sex (including pregnancy, gender identity, and sexual orientation),age, national origin, religion, marital status, veteran status, physical or other disability, genetic information, or any other characteristic protected by federal, state or local law.