Regulatory Specialist - Team Relations Representative

Mercedes Benz Vans LLC; Charleston (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Mercedes-Benz Vans, LLC is seeking a Regulatory Specialist - Team Relations Representative in Charleston, SC to manage complex employee relations matters and investigations. You will interpret policies, ensure regulatory compliance, and maintain meticulous documentation throughout the employee lifecycle.

You will partner with managers, People & Tech teams, and leaders to support consistent employment practices and risk mitigation while upholding confidentiality and high professional standards.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or a related field; or the equivalent combination of education and experience.
• 5+ years of progressive People & Tech experience in employee relations, HR operations, compliance, policy administration, or a related Human Resources discipline.
• Labor and employment law compliance support
• High-risk investigations, managerial investigations, or complex workplace issue resolution
• Strong knowledge of People & Tech principles and best practices across employee relations, policy administration, compliance, and employee lifecycle support.
• Working knowledge of applicable federal and state labor laws, employment regulations, company policies, workplace conduct standards, and internal control requirements.
• Ability to interpret policies, assess moderate to highly complex workplace concerns, and support compliant, consistent, and risk-mitigating solutions.
• Ability to operate with significant autonomy while maintaining appropriate escalation, collaboration, and alignment with People & Tech leadership.
• Strong documentation, organization, analytical, and communication skills, with the ability to summarize information clearly and accurately.
• Demonstrated professionalism, discretion, confidentiality, patience, and sound judgment when handling sensitive employee matters.
• Ability to collaborate effectively with managers, employees, and People & Tech stakeholders in a team-oriented environment.
• Proficiency with People & Tech systems, reporting tools, and Microsoft Office applications, including Word, Excel, and PowerPoint.

Responsibilities

• Lead and manage employee relations matters, including attendance, conduct, performance, policy interpretation, and workplace concerns.
• Conduct and support workplace investigations, including high-risk and managerial investigations.
• Provide consultative guidance on People & Tech policies, employment practices, and labor requirements.
• Independently assess employee relations concerns and partner with leadership to resolve issues.
• Analyze trends and risks to support decision-making and continuous improvement initiatives.
• Lead policy enhancements, process improvements, and cross-functional initiatives.
• Support performance management, audits, and internal controls while ensuring compliance.
• Maintain accurate documentation and confidential case files.
• Collaborate with managers and stakeholders to ensure consistent program implementation.
• Perform duties in compliance with safety requirements.

Skills

Labor and employment law knowledge

High-risk investigations

Policy interpretation

Documentation and record-keeping

Autonomy and leadership collaboration

Analytical communication

Confidentiality and professionalism

Team collaboration

Microsoft Office proficiency

People & Tech stakeholder engagement

Education

Bachelor’s degree in HR/Business or related field

5+ years in employee relations/HR operations/compliance

PHR/SPHR or SHRM-CP/SCP certification

Experience in manufacturing or large employer environment

Knowledge of records management and audit support

Tools

Microsoft Office

Job description

Job Description - Regulatory Specialist - Team Relations Representative (MER00049HH)

Regulatory Specialist - Team Relations Representative Group : Mercedes-Benz Group AG

Description

Shape the future today.

The world is changing. The question is, what will be our contribution to the outcome? We have set the pace in the field of mobility from the very beginning, and we will continue to do so. At Mercedes-Benz Vans, interdisciplinary teams are developing the mobility of tomorrow. Our goal is to make mobility safer, simpler, and more sustainable for people across the globe. Put your pioneering spirit to good use: This is your opportunity to make a contribution that extends far beyond your job title.

At Mercedes-Benz Vans, we offer you the perfect environment for your professional and personal growth. Cutting-edge training and promising career opportunities will help you to foster and expand your professional skill set as well as your individual strengths. Think, try, and thrive with us in collaborative work environments that spark game-changing concepts.

Job Overview

The Regulatory Specialist - Team Relations Representative supports a positive, legally compliant employee relations environment by managing moderate to highly complex workplace concerns, policy interpretation, regulatory documentation, and compliance-related activities across the employee lifecycle. This role partners with managers, employees, and People & Tech stakeholders to support consistent application of company policies, employment practices, and applicable labor and employment laws. The position operates with significant autonomy, supports high-risk and managerial investigations, contributes to continuous improvement and policy direction, and helps mitigate organizational risk through sound judgment, thorough documentation, and confidentiality.

Key Responsibilities

• Lead and manage employee relations matters involving attendance, conduct, performance management, policy interpretation, workplace concerns, and employment practices, including moderate to highly complex and sensitive cases.


• Conduct and support workplace investigations, including high-risk and managerial investigations, ensuring objective fact-finding, regulatory compliance, thorough documentation, and risk mitigation.


• Provide consultative guidance to managers and employees on People & Tech policies, employment practices, labor and employment requirements, and workplace issues while promoting fair and consistent outcomes.


• Independently assess employee relations concerns, determine appropriate courses of action, and partner with leadership to resolve workplace issues and support business objectives.


• Analyze employee relations trends, case data, engagement feedback, and organizational risks to support decision-making, action planning, and continuous improvement initiatives.


• Lead policy enhancements, process improvements, special projects, and cross-functional initiatives designed to improve employee relations effectiveness, compliance, and organizational outcomes.


• Support performance management activities, corrective actions, employment decisions, audits, compliance reviews, and other People & Tech programs while ensuring adherence to applicable laws, policies, and internal controls.


• Maintain accurate documentation, records, reports, and case files while safeguarding confidential information and supporting regulatory, legal, and organizational requirements.


• Collaborate with managers, employees, and People & Tech stakeholders to ensure the consistent application of People & Tech programs, policies, and practices and foster a respectful, inclusive, and legally compliant workplace.


• Perform all responsibilities in compliance with safety requirements and perform other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, Operations Management, or a related field; or the equivalent combination of education and experience.


• 5+ years of progressive People & Tech experience in employee relations, HR operations, compliance, policy administration, or a related Human Resources discipline.


• Labor and employment law compliance support


• High-risk investigations, managerial investigations, or complex workplace issue resolution


• Strong knowledge of People & Tech principles and best practices across employee relations, policy administration, compliance, and employee lifecycle support.


• Working knowledge of applicable federal and state labor laws, employment regulations, company policies, workplace conduct standards, and internal control requirements.


• Ability to interpret policies, assess moderate to highly complex workplace concerns, and support compliant, consistent, and risk-mitigating solutions.


• Ability to operate with significant autonomy while maintaining appropriate escalation, collaboration, and alignment with People & Tech leadership.


• Strong documentation, organization, analytical, and communication skills, with the ability to summarize information clearly and accurately.


• Demonstrated professionalism, discretion, confidentiality, patience, and sound judgment when handling sensitive employee matters.


• Ability to collaborate effectively with managers, employees, and People & Tech stakeholders in a team-oriented environment.


• Proficiency with People & Tech systems, reporting tools, and Microsoft Office applications, including Word, Excel, and PowerPoint.

Preferred

• PHR/SPHR or SHRM-CP/SCP certification.


• Experience in a manufacturing or large employer environment.


• Knowledge of records management, compliance documentation, and audit support processes.


• Behavioral science background or related employee relations experience.


• Experience supporting employee surveys, employee listening strategies, or action planning processes.

Additional Information

• Onsite presence required for assigned shifts.


• This position may be assigned to first, second, or third shift, including rotating schedules, based on operational and business needs.


• Required Personal Protective Equipment (PPE) will be provided by the company and must be worn in designated areas in accordance with safety requirements.

Mercedes-Benz Vans, LLC is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, sex (including pregnancy, gender identity, and sexual orientation),age, national origin, religion, marital status, veteran status, physical or other disability, genetic information, or any other characteristic protected by federal, state or local law.

Organization

Mercedes Benz Vans LLC

Primary Location

United States of America-South Carolina-Charleston

Work Locations

8501 Palmetto Commerce Pkwy 8501 Palmetto Commerce Pkwy Charleston 29456