Regulatory Operations Analyst — Workflow & AI Enablement

Socket.dev; Waltham (MA); Hybrid; USD 85,000 - 100,000; Full time

Job summary

National Grid in Waltham, MA is seeking a Production Analyst to design, coordinate, and execute regulatory workflows across the NE Regulatory team, enabling attorneys to focus on legal judgment and advocacy.

This hybrid role blends production execution with workflow design, data-informed support, and AI-enabled processes to deliver accurate, scalable results in filings, discovery, and docket management.

Qualifications

• Bachelor's degree required; degree in business, data analytics, public policy, legal studies, operations, or related field preferred.
• Entry-level candidates and those with a few years of relevant experience encouraged to apply; internships, projects, or process/data-focused work considered
• Prior experience in a legal department, law firm, regulatory environment, or utility/energy setting is helpful but not required
• Familiarity with regulatory or other structured filing, reporting, or compliance processes is helpful but not required
• Strong organizational and execution skills in deadline-driven environments
• Ability to manage multiple workflows and stakeholders simultaneously
• High attention to detail and commitment to accuracy and compliance
• Strong analytical mindset with ability to identify issues and improve processes
• Clear communication and coordination skills

Responsibilities

• Coordinate and execute regulatory filings, discovery responses, and docket deliverables across multiple proceedings.
• Manage high-volume information requests, including intake, tracking, and compilation of responses.
• Maintain filing calendars, deadlines, and submission requirements.
• Coordinate inputs across legal, business, and subject matter experts.
• Design and manage workflows, templates, and playbooks that support consistent, scalable delivery across the team.
• Use digital tools and AI within regulatory workflows to improve speed, consistency, and quality.
• Identify and implement opportunities to automate repetitive or process-driven tasks.
• Standardize workflows and reduce reliance on manual work and external support.
• Improve processes over time based on experience, feedback, and workload patterns.

Skills

Organizational skills

Attention to detail

Analytical mindset

Communication skills

Coordination skills

Education

Bachelor's degree

Job description

National Grid in Waltham, MA is seeking a Production Analyst to design, coordinate, and execute regulatory workflows across the NE Regulatory team, enabling attorneys to focus on legal judgment and advocacy.

This hybrid role blends production execution with workflow design, data-informed support, and AI-enabled processes to deliver accurate, scalable results in filings, discovery, and docket management.