Regulatory Licensure Admin Lead (Hybrid)

State of North Carolina - Health & Human Services; North Carolina; Hybrid; USD 43,000 - 76,000; Full time

Job summary

State of North Carolina - Health & Human Services is seeking an Administrative Supervisor to provide administrative support for the Mental Health Licensure and Certification Section. The role oversees licensure processing, fee tracking, and staff supervision in a high-volume regulatory environment.

The position requires strong organizational skills, independent judgment, and effective communication to coordinate with providers, the public, and government agencies.

Qualifications

• Experience in high-volume regulatory/licensing environment.
• Proven supervisory experience of administrative staff.
• Proficient in Microsoft Office and data systems.

Responsibilities

• Process licensure applications (initial, renewal, change) and issue licenses per policy.
• Manage records and tracking systems for licensure, fees, and regulatory actions.
• Coordinate with budget staff to track fees and payment status; ensure timely completion of objectives.
• Serve as primary contact for providers, public, and government agencies.

Skills

Office administration

Communication

Team supervision

Regulatory environment

Excel/Access/Word

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

State of North Carolina - Health & Human Services is seeking an Administrative Supervisor to provide administrative support for the Mental Health Licensure and Certification Section. The role oversees licensure processing, fee tracking, and staff supervision in a high-volume regulatory environment.

The position requires strong organizational skills, independent judgment, and effective communication to coordinate with providers, the public, and government agencies.