Regulatory Compliance & Licensing Leader (Remote, Equity)

Justworks; New York (NY); Remote; USD 180,000 - 270,000; Full time

Benefits offered by this job

Paid volunteer work

Paid parental leave

Work from home opportunities

Medical, dental, and vision insurance

Premium access to Headspace, ClassPass

Equity and tenure progression

Learning & development opportunities

Apprenticeship program

Job summary

Justworks is seeking a Senior Manager, Regulatory Compliance and Licensing to provide leadership across regulatory compliance, licensing operations, and related governance for our payroll and HR technology platform.

You will set priorities, develop capabilities, establish controls, partner with Legal, Product, Engineering, and Finance, and drive proactive risk management, audits readiness, and regulatory change management to sustain compliant product and operations.

Qualifications

• Seasoned compliance leader with experience in regulatory operations in a highly regulated environment.
• Ability to translate complex requirements into practical processes and manage ownership.
• Proven ability to influence across functions and lead cross-functional teams.

Responsibilities

• Provide people and operational leadership across Regulatory Compliance and Licensing Operations.
• Set clear priorities, ownership, operating rhythms, and performance expectations across the functions.
• Develop team members and build the capabilities, judgment, and accountability needed for consistent regulatory execution.
• Partner with Product Compliance leadership on organizational design, resourcing, and the continued evolution of these functions.
• Establish clear ownership, documented processes, effective controls, escalation paths, and backup coverage for critical regulatory obligations.
• Reduce single points of failure through cross-training, business continuity planning, and sustainable knowledge management.
• Improve visibility into upcoming obligations, execution status, risks, and issues requiring leadership attention.
• Standardize and simplify workflows where doing so improves reliability, efficiency, and compliance outcomes.
• Develop meaningful operational measures that help assess execution, capacity, quality, and risk.
• Ensure timely, accurate, and compliant execution of key obligations, including PEO and other applicable licensing, CPEO certification, ESAC accreditation, regulatory reporting, government filings, business registrations, regulatory examinations, and agency correspondence.
• Ensure regulatory obligations are appropriately documented, calendared, assigned, reviewed, and escalated.
• Oversee interactions with regulators, government agencies, auditors, and external partners as appropriate, and ensure follow-up actions are completed.
• Identify emerging regulatory and operational risks early and ensure appropriate mitigation and escalation.
• Lead the function in monitoring and interpreting relevant regulatory developments and assessing their impact on Justworks’ products and operations.
• Ensure changes are communicated to the appropriate stakeholders and translated into clear operational, product, or control requirements.
• Partner with Payroll Compliance, Legal, Product, Engineering, Operations, and other stakeholders to support implementation of new or changing requirements.
• Establish clear processes for tracking regulatory change from identification through assessment, ownership, implementation, and closure.
• Partner with Product Compliance leadership, Internal Audit, Legal, Finance, Product, Security, and other stakeholders to strengthen controls and address identified risks within the functions.
• Support audit and examination readiness through clear documentation, evidence, ownership, and timely follow-up.
• Ensure remediation actions owned by the functions are appropriately prioritized, assigned, tracked, and sustained.
• Promote proactive risk identification and escalation rather than reliance on reactive issue management
• Build trusted partnerships across Legal, Product, Engineering, Payroll Compliance, Finance, Security, Internal Audit, Customer Success, Government Affairs, and Operations
• Serve as a senior advisor on regulatory requirements, operational impacts, risks, and implementation considerations
• Work with cross-functional partners to ensure regulatory requirements are understood and translated into practical, sustainable business processes
• Build an engaged, high-performing team with clear expectations, strong accountability, and a culture of collaboration
• Coach and develop team members, strengthen bench depth, and create opportunities for growth
• Assess capabilities and capacity, address performance or skill gaps, and inform hiring and resourcing decisions
• Create sustainable coverage across critical responsibilities through thoughtful role design, cross-training, and succession planning
• As Senior Manager, Regulatory Compliance and Licensing, how results are achieved is paramount for your success and ultimately results in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following:

Skills

People leadership

Regulatory judgment

Operational excellence

Cross-functional influence

Executive communication

Strategic leadership

Education

10+ years in regulatory compliance or related field

5+ years of people leadership

Tools

SOX

SOC

Internal Audit

Job description

Justworks is seeking a Senior Manager, Regulatory Compliance and Licensing to provide leadership across regulatory compliance, licensing operations, and related governance for our payroll and HR technology platform.

You will set priorities, develop capabilities, establish controls, partner with Legal, Product, Engineering, and Finance, and drive proactive risk management, audits readiness, and regulatory change management to sustain compliant product and operations.