Regulatory Change Management (RCM) Operational Readiness Support Analyst

NTT DATA, Inc.; New Jersey; On-site; USD 125,000 - 165,000; Full time

Benefits offered by this job

Medical Insurance (Dental & Vision)

401k with company match

Paid Time Off (PTO)

Flexible Spending Account (FSA/HSA)

Employee Assistance Program

Job summary

NTT DATA Services is seeking a Regulatory Change Management (RCM) Operational Readiness Support Analyst to join our Warren, NJ team. The role focuses on designing, documenting, and implementing RCM processes to ensure operational readiness and a smooth transition to BAU in a regulated environment.

You will develop and maintain RCM documentation, create training materials, and coordinate readiness assessments with Compliance, Legal, Risk, and Technology teams to translate regulatory requirements

Qualifications

• 3+ years in Regulatory Change Management, Compliance Operations, Risk Management, Governance, or related programs.
• 3+ years creating and maintaining business documentation (policies, procedures, operating models, process maps, training materials).
• Experience supporting operational readiness, BAU transition activities, or platform onboarding.

Responsibilities

• Support design, documentation, and implementation of Regulatory Change Management operating processes for BAU readiness.
• Develop and maintain RCM documentation including policies, procedures, operating models, standards, processes, controls, and governance artifacts.
• Create training materials, user guides, communications, and knowledge transfer documentation for stakeholder adoption.

Skills

Regulatory Change Management

Compliance Operations

Risk Management

Governance

Documentation & Writing

Stakeholder Engagement

Process Mapping

MS Office (Word, Excel, PowerPoint,Vis

Education

Bachelor’s degree in Business Administration, Finance, Risk Management, Compliance, Law, Public Policy, or related discipline

Tools

Microsoft Office Suite (Word, PowerPoint, Excel, Visio)

Job description

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Regulatory Change Management (RCM) Operational Readiness Support Analyst

Date: Aug 17, 2026

Location: Warren, NJ, US

Company: NTT DATA Services

We are currently seeking a Regulatory Change Management (RCM) Operational Readiness Support Analyst to join our team in Warren, New Jersey (US-NJ), United States (US).

Job Description -Regulatory Change Management (RCM) Operational Readiness Support Analyst

Day to Day job Duties: (what this person will do on a daily/weekly basis)

• Support the design, documentation, and implementation of Regulatory Change Management (RCM) operating processes to ensure operational readiness and successful transition to Business as Usual (BAU).
• Develop and maintain RCM documentation, including policies, procedures, operating models, standards, process flows, controls, and supporting governance artifacts.
• Create training materials, user guides, communications, and knowledge transfer documentation to support stakeholder adoption and platform onboarding.
• Assist in operational readiness assessments, process reviews, and gap analyses to ensure governance, controls, and operating procedures are fully established prior to go-live.
• Support change enablement activities, including stakeholder engagement, training coordination, and readiness tracking across impacted business functions.
• Partner with Compliance, Legal, Risk, Operations, and Technology teams to translate regulatory requirements and target operating models into executable business processes.
• Support implementation, go-live planning, and post-go-live stabilization activities for RCM processes, tools, and governance frameworks.
• Coordinate with external vendors and internal stakeholders to ensure process documentation, workflows, system functionality, and operating procedures are aligned.
• Monitor and track documentation updates, governance requirements, action items, and readiness milestones to support program objectives.
• Contribute to the development of auditable and sustainable RCM processes that support regulatory compliance, governance oversight, and operational effectiveness.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

• Minimum 3+ years of experience in Regulatory Change Management, Compliance Operations, Risk Management, Governance, or related regulatory programs.
• Minimum 3+ years of experience creating and maintaining business documentation, including policies, procedures, operating models, process maps, and training materials.
• Experience supporting operational readiness, business process implementation, change management, or BAU transition activities.
• Strong understanding of regulatory compliance frameworks, governance structures, and operational control environments.
• Experience working with cross-functional stakeholders including Compliance, Legal, Risk, Operations, and Technology teams.
• Strong business writing, documentation, and communication skills with the ability to translate complex regulatory and operational requirements into clear, user-friendly documentation.
• Experience supporting platform onboarding, user training, process adoption, and change enablement initiatives.
• Knowledge of process improvement methodologies, workflow documentation, and operational controls.
• Strong organizational skills with the ability to manage multiple deliverables, timelines, and stakeholder expectations.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Visio or other process-mapping tools.

Travel:This position may require occasional travel for stakeholder meetings, workshops, training sessions, and program-related activities.

Degree:Bachelor’s degree in Business Administration, Finance, Risk Management, Compliance, Law, Public Policy, or a related discipline.

Nice to Have;

• Experience within Financial Services or other highly regulated industries.
• Familiarity with Regulatory Change Management platforms, workflow tools, or GRC solutions.
• Knowledge of regulatory implementation programs, compliance transformation initiatives, or enterprise governance frameworks.
• Experience supporting process design, target operating model development, or control framework implementation.
• Certifications related to Compliance, Risk Management, Project Management, Business Analysis, or Change Management.
• Experience working with third-party vendors and enterprise technology implementation programs.
  

  NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $125,000-$165,000. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

  This position may also be eligible for incentive compensation based on individual and/or company performance.

  This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, lifeand AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

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