Regulatory Change Coordinator II

Testing Site - JPMC; Columbus (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Testing Site - JPMC in Columbus, OH seeks a Business Analysis Associate II to coordinate regulatory changes across CCB Operations. You will partner with Legal, SMEs and cross-functional teams to map obligations to procedures, ensure timely adoption, and sustain improvements across ~20 functions.

You will drive standardized intake, evaluation, and change implementation, monitor SLAs and metrics, and coach new SMEs in process, tooling, and quality expectations with a focus on compliance and risk

Qualifications

• Strong understanding of regulatory change lifecycle and linkage of legal obligations to procedures and controls.
• Experience coordinating across multiple functions with differing priorities; standardize processes and drive consistency at scale.
• Proficiency with workflow and governance tools (e.g., GRC platforms, Jira/ServiceNow, SharePoint/Confluence); strong Excel/PowerPoint skills.
• Excellent communication, stakeholder management, and facilitation skills; comfortable presenting status, risks, and decisions to senior stakeholders.
• Analytical, detail-oriented, and organized; able to manage metrics, SLAs and deadlines across a high-volume change portfolio.

Responsibilities

• Partner with functional SMEs, Legal, Compliance, and Operations leaders to evaluate regulatory and legal changes and implement updates.
• Manage sustainment to keep legal obligation-to-procedure mappings current through BAU changes.
• Monitor assessments and end-to-end implementation of legal changes; ensure scope, ownership, and timelines are clear.
• Drive consistency and quality of intake, evaluation, and change implementation across ~20 functions; standard templates, workflows, controls.
• Track and report SLAs, throughput/volumes, performance metrics, issues, and risks to leadership; escalate blockers with remediation plans.
• Onboard, coach, and train new SMEs across Operations on process, tooling, documentation standards, and quality expectations.
• Identify, influence, and partner to deliver process improvements that streamline intake and improve traceability and controls.

Skills

Regulatory lifecycle understanding

Cross-functional coordination

Governance tools (Jira/ServiceNow/Confl

Excel/PowerPoint

Stakeholder management

Analytical mindset

Education

Bachelor's degree or equivalent

JD/MBA or advanced degree

Tools

GRC platforms

Jira/ServiceNow

SharePoint/Confluence

Excel/PowerPoint

Job description

Testing Site - JPMC in Columbus, OH seeks a Business Analysis Associate II to coordinate regulatory changes across CCB Operations. You will partner with Legal, SMEs and cross-functional teams to map obligations to procedures, ensure timely adoption, and sustain improvements across ~20 functions.

You will drive standardized intake, evaluation, and change implementation, monitor SLAs and metrics, and coach new SMEs in process, tooling, and quality expectations with a focus on compliance and risk