Regulatory Affairs Specialist - Customer-Focused Compliance

Houston Citizens Chamber of Commerce; Lakeland (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Houston Citizens Chamber of Commerce is seeking a Regulatory Affairs Specialist to ensure product safety and regulatory compliance across Treatt's products and services. You will interpret regulatory changes and guide the organization on impact and compliance.

Duties include handling customer questionnaires within 24 hours, preparing regulatory product documentation, coordinating with internal and external customers, and maintaining ERP data.

Qualifications

• Associate degree or HS Diploma with 5 years of industry-related experience in customer service or regulatory.
• Knowledge of GMP and HACCP.
• Familiarity with JD Edwards/SAP software and Microsoft applications.
• Experience with 3rd party portals and strong computer skills.
• Excellent verbal and written communication; able to work well in a team.

Responsibilities

• Respond to customer questionnaires within 24 hours and acknowledge receipt.
• Prepare product documentation based on current regulations.
• Communicate with internal and external customers for problem solving and projects.
• Provide product support to the commercial team.
• Maintain regulatory data in ERP systems (Amending/adding).
• Cover other regulatory department tasks as needed.
• Promote a customer-centric culture and collaborate with industry peers.

Skills

GMP knowledge

HACCP knowledge

Strong communication

Team player

Organizational skills

Independent work capability

Education

Associate degree or HS Diploma with 5 yrs industry related experience

Tools

JD Edwards

SAP

Microsoft Office

3rd party portals

Job description

Houston Citizens Chamber of Commerce is seeking a Regulatory Affairs Specialist to ensure product safety and regulatory compliance across Treatt's products and services. You will interpret regulatory changes and guide the organization on impact and compliance.

Duties include handling customer questionnaires within 24 hours, preparing regulatory product documentation, coordinating with internal and external customers, and maintaining ERP data.