Registry & Quality-Improvement Programs Lead

American Association of Neurosurgeons Inc; Rolling Meadows (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

American Association of Neurosurgeons Inc, based in Rolling Meadows, IL, is seeking a Manager of Registry & NPA Operations to lead day-to-day operational management of the NeuroPoint Alliance programs and its clinical registry. You will serve as the operational lead for registry participants, vendors, contracts, program administration and internal processes.

The ideal candidate is highly organized, coordinating across internal and external stakeholders, strengthening processes and ensuring

Qualifications

• 3-5 years of professional experience in program management or healthcare operations.
• Bachelor's degree from an accredited college or university.
• Experience managing multiple projects, timelines and stakeholders simultaneously.
• Experience with contracts, invoicing, and vendor management.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Manage day-to-day operational activities across NPA programs.
• Develop and maintain project plans, operating calendars, timelines, SOPs, operations manuals, reference materials and training documents across the NPA portfolio.
• Manage day-to-day activities for NPA's active registry and quality-improvement programs, including timelines, deliverables, budgets and progress toward milestones.
• Serve as the primary operational contact for participating registry sites and contracted vendors.
• Manage inquiries and follow-up with organizations interested in participating in NPA registries and support recruitment of new participating centers.
• Guide participating organizations through onboarding, implementation, contracting, renewal and ongoing engagement.
• Provide regulatory information, project descriptions, template agreements and data-collection information to advance site enrollment.
• Manage the site contracting process, including coordination of contract modifications and comments from hospital legal departments and contracting officers.
• Manage the site renewal process and ensure agreements are renewed and sites are invoiced before expiration.
• Coordinate invoicing, accounts receivable and other program financial administration with AANS Finance.
• Monitor contracted vendor deliverables, budgets, timelines and performance and actively pursue necessary changes to keep programs on track.
• Conduct regular vendor meetings and ensure resulting action items are documented and completed.
• Monitor registry participation, operational performance and participant engagement and identify opportunities to improve retention and participant value.
• Support benchmarking, outcomes reporting and quality-improvement activities in coordination with physician leadership and other NPA staff.
• Prepare project reports, Board reports, operational updates, presentations and other progress documents as needed.
• Coordinate NPA meetings and conference calls, including agendas, materials, minutes, approvals and follow-up.
• Serve as staff liaison to assigned NPA committees and workgroups.
• Coordinate grant administration activities related to site performance tracking and payments in partnership with the Director, contracted Grant Manager and AANS Finance.
• Work with AANS Marketing & Communications on participant outreach, website content, collateral materials, webinars and program promotion.
• Coordinate with AANS IT and external technology partners when registry technology, data infrastructure or system support is required.
• Identify opportunities to strengthen operational efficiency, standardize processes and improve the participant experience across NPA programs.

Skills

Program management

Operational coordination

Cross-functional communication

Education

Bachelor's degree

Tools

Microsoft Office

Databases

Project tracking

Job description

American Association of Neurosurgeons Inc, based in Rolling Meadows, IL, is seeking a Manager of Registry & NPA Operations to lead day-to-day operational management of the NeuroPoint Alliance programs and its clinical registry. You will serve as the operational lead for registry participants, vendors, contracts, program administration and internal processes.

The ideal candidate is highly organized, coordinating across internal and external stakeholders, strengthening processes and ensuring