Registry & NPA Operations Lead

Socket.dev; Rolling Meadows (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

The NeuroPoint Alliance (NPA) seeks a Manager, Registry & NPA Operations to lead the day-to-day operations of NPA programs and its clinical registry and quality-improvement initiatives. This role acts as the operational lead for registry participants, vendors, contracts, and program administration at our Rolling Meadows, IL corporate office.

The ideal candidate is highly organized, able to manage multiple initiatives across internal and external stakeholders, and capable of strengthening

Qualifications

• 3–5 years of professional experience in program management, healthcare operations, clinical registry management or related field.
• Bachelor's degree from an accredited college or university.
• Experience managing multiple projects, programs, timelines and stakeholders.
• Experience coordinating with vendors, clients, committees, internal departments, volunteers or external partners.
• Experience with contracts, invoicing, program administration or vendor management.
• Strong organizational and project management skills with ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, databases and project tracking systems.
• Ability to independently identify issues, recommend solutions and move work forward.

Responsibilities

• Oversee day-to-day operational activities across NPA programs in coordination with the Director, NeuroPoint Alliance.
• Develop and maintain project plans, operating calendars, timelines, tracking systems, SOPs, operations manuals, reference materials and training documents across the NPA portfolio.
• Manage day-to-day activities for NPA's active registry and quality-improvement programs, including timelines, deliverables, budgets and progress toward milestones.
• Serve as the primary operational contact for participating registry sites and contracted vendors.
• Manage inquiries and follow-up with organizations interested in participating in NPA registries and support recruitment of new participating centers.
• Guide participating organizations through onboarding, implementation, contracting, renewal and ongoing engagement.
• Provide regulatory information, project descriptions, template agreements and data-collection information to advance site enrollment.
• Manage the site contracting process, including coordination of contract modifications and comments from hospital legal departments.
• Coordinate invoicing, accounts receivable and other program financial administration with AANS Finance.
• Monitor contracted vendor deliverables, budgets, timelines and performance and pursue changes to keep programs on track.
• Conduct regular vendor meetings and ensure action items are documented and completed.
• Monitor registry participation, operational performance and participant engagement and identify opportunities to improve retention and value.
• Support benchmarking, outcomes reporting and quality-improvement activities with physician leadership and staff.
• Prepare project reports, Board reports, operational updates, presentations and progress documents.
• Coordinate NPA meetings and conference calls, including agendas, materials, minutes, approvals and follow-up.
• Serve as staff liaison to assigned NPA committees and workgroups.
• Coordinate grant administration activities related to site performance tracking and payments with Finance.
• Work with Marketing on participant outreach, website content, collateral materials, webinars and program promotion.
• Coordinate with IT and external partners when registry technology or data infrastructure is required.
• Identify opportunities to strengthen operational efficiency and standardize processes across NPA programs.

Skills

Project management

Healthcare operations

Clinical registry management

Vendor management

Stakeholder coordination

Education

Bachelor's degree

Tools

Microsoft Office

Databases

Project tracking systems

Job description

The NeuroPoint Alliance (NPA) seeks a Manager, Registry & NPA Operations to lead the day-to-day operations of NPA programs and its clinical registry and quality-improvement initiatives. This role acts as the operational lead for registry participants, vendors, contracts, and program administration at our Rolling Meadows, IL corporate office.

The ideal candidate is highly organized, able to manage multiple initiatives across internal and external stakeholders, and capable of strengthening