Registration Specialist I

Indiana University Health System; Carmel (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Indiana University Health System is seeking a detail-oriented administrative professional to support new patient intakes and coordination at the Carmel clinic. You will help ensure accurate financial and demographic records, schedule appointments, and explain department policies to patients.

The role requires basic MS Office skills and 0–3+ years of relevant experience. This is a full-time, on-site position located in Carmel, Indiana, with the Endocrinology department.

Qualifications

• Requires 0–3+ years of relevant administrative experience; hospital/clinic experience a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel).
• Experience within a matrix organization and complex work environments is a plus.

Responsibilities

• Support new patient intakes and coordination.
• Facilitate new patient flow from entry to destination promptly and professionally.
• Obtain information to generate accurate financial and demographic records for patients.

Skills

Attention to detail

Compassionate

Self starter

Priorities management

Education

High School Diploma/GED

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Schedule:

• Full time M-F 730-4 or 8-430

Location:

• 20083 Endocrinology Dept- MMP North Carmel Clinic

Key Responsibilities

• Supporting New Patient intakes and coordination
• Facilitates new patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Compassionate
• Self starter
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).