Registration Specialist I - Colorectal Surgery

coxhealth; Springfield (MO); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical, Vision, Dental, Retirement a

Job summary

CoxHealth in Springfield, MO is seeking a Registration Specialist I to support on-site registration for scheduled and unscheduled visits. You will collect demographic and insurance information and handle patient financial obligations at the time of service, greeting patients and staff professionally.

The role may require travel between sites and occasional extended hours to meet the department's needs. Requires strong customer service and computer skills; High School diploma required; 1–2 years

Qualifications

• High School Diploma or equivalent is required.
• 1–2 years related experience preferred.

Responsibilities

• Assist patients with on-site registration for scheduled and unscheduled visits and complete financial clearance functions.
• Collect accurate demographic and insurance information and manage patient financial obligations at the point of service.
• Greet and assist patients and internal staff in a professional, friendly, and respectful manner.
• May travel between sites and work extended hours as required by department needs.

Skills

Customer service

Verbal & written communication

Teamwork

Independent work

Computer proficiency

Multi-tasking

Education

High School Diploma or Equivalent

Job description

Facility

Ferrell Duncan Clinic: 1001 E Primrose St., Springfield, Missouri, United States of America, 65807

Department

1269 Colorectal Surgery SGF

Scheduled Weekly Hours

40

Hours

8a-4:30p

Work Shift

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas.

The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare's Best Places to work five times.
• Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group .
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

Job Description

The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. The Registration Specialist I greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist I based on business needs of the department.

Education

• Required: High School Diploma or Equivalent

Experience

• Preferred: 1-2 Years Related Experience

Skills

• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills
• Able to work independently and collaboratively in a team
• Proficient in using computers and computer systems
• Ability to multi-task in a fast-paced environment

Licensure/Certification/Registration

• N/A