Patient Registrar Specialist I- 12-hour shift

Bryan Health; Lincoln (NE); On-site; USD 21,000 - 30,000; Part time

Job summary

Bryan Health is seeking a dedicated Patient Access Clerk to support timely registration, insurance verification, and financial intake for patients across service areas. The role includes collecting demographic data, explaining payment options, and maintaining accurate records to ensure a positive patient experience.

The position requires a high school diploma or equivalent, with preferred experience in clerical, customer service, or healthcare settings.

Qualifications

• High school diploma or equivalent required.
• Previous clerical, customer service, or healthcare-related experience preferred.

Responsibilities

• Registers and admits patients in person, by phone, or bedside by collecting and entering complete demographic and insurance information.
• Verifies insurance coverage and identifies payer requirements, escalating authorization or coverage issues as needed.
• Explains payment policies and options; collects copays, deductibles, and other payments.
• Obtains and witnesses required registration and financial consent forms.
• Prepares and provides patient cost estimates when applicable.
• Maintains accurate patient records in the electronic medical record and supports department operations.
• Answers phones, manages work queues, and assists patients, families, and visitors with confidentiality and service excellence.

Education

High school diploma or equivalent

Job description

This position is for 3-12-hour shifts a week ,working the hours of 10:00am to 10:30pm (2 on-calls every 6 weeks, and 4 weekend days of coverage in a 6-week scheduled rotation.)

GENERAL SUMMARY:

Supports timely and accurate patient access by completing registration, check-in, and financial intake activities across assigned service areas. Collects and verifies patient demographic and insurance information, secures required consents, and explains payment expectations to support accurate billing and a positive patient experience. Ensures compliance with regulatory, privacy, and organizational standards while serving as an initial point of contact for patients, families, and visitors.

PRINCIPAL JOB FUNCTIONS:

1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values.
2. *Registers and admits patients in person, by phone, or at the bedside by collecting and entering complete demographic and insurance information.
3. *Verifies insurance coverage, identifies payer requirements, and escalates authorization or coverage issues as appropriate.
4. *Explains payment policies, financial responsibility, and available payment options; collects copays, deductibles, and other required payments.
5. *Obtains, reviews, and witnesses required registration and financial consent forms.
6. *Prepares and provides patient cost estimates when applicable.
7. *Identifies uninsured, underinsured, or self-pay patients and refers them to financial counseling resources.
8. *Maintains accurate patient records, updates account information, and documents relevant notes in the electronic medical record.
9. *Supports departmental operations by answering phones, managing work queues, assembling patient documents, and following downtime procedures.
10. *Assists patients, families, and visitors in a professional and courteous manner while maintaining confidentiality and service excellence standards.
11. *Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
12. *Participates in meetings, committees and department projects as assigned.
13. *Performs other related projects and duties as assigned.

(Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed.

EDUCATION AND EXPERIENCE:

High school diploma or equivalent required. Previous clerical, customer service, or healthcare-related experience preferred. Meets legal age requirement (19 years of age) to witness patient consents.