Registration Services Specialist

Vermont State; Vermont; Hybrid; USD 22,000 - 32,000; Full time

Job summary

Vermont State University is seeking a Registration Services Specialist to help manage central student records and registrar functions. You will assist with transfer evaluations, course scheduling, and daily operations, ensuring timely and accurate registration.

You will supervise record maintenance, grade reports, and diplomas while advising students on transfer credit guidelines and policies within a hybrid work arrangement.

Qualifications

• Bachelor’s degree in an appropriate discipline with relevant records experience.
• Knowledge of registrar processes, policies, and data handling.
• Ability to interpret policies and explain procedures clearly.

Responsibilities

• Manage daily Registrar's Office operations and office procedures.
• Assist with transfer evaluations, course scheduling, and diploma preparation.
• Supervise/update student records, transcripts, and degree audits.
• Respond to inquiries from students, faculty, staff, and administrators.

Skills

Customer service

Record systems

Organization

Communication

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

Registration Services Specialist# Vermont State University Careers## Registration Services SpecialistApply: Partially Remote: Castleton, VT: Lyndon, VT: Johnson, VT: Randolph, VT: Full time: Posted Yesterday: R-2026615**BASIC FUNCTION** To assist with all facets of managing central student records and other Registrar's Office functions, with primary responsibility for daily office management. Assist with transfer evaluations and course scheduling. **ESSENTIAL DUTIES & RESPONSIBILITIES*** Manage daily Registrar's Office operations.* Implement pre-registration and registration procedures, ensuring that students are registered in a timely and accurate manner and that registration information is distributed to various University offices as required.* Supervise/assist with course scheduling, classroom assignments and final term schedule production.* Supervise/assist with the maintenance of student records, including official University records, active files on graduates, inactive files on separated students, and so forth. Ensure compliance with all applicable internal and external policies and regulations.* Fill information requests and answer a wide range of questions related to student records and files from students, faculty, staff, and administrators. Interpret standard policies and investigate and resolve problems, referring unusual situations to the Senior Associate Registrar.* Supervise/assist with the updating and correction of computerized student records; work with data processing staff in investigating and resolving various day-to-day problems related to computerized record systems.* Coordinate, supervise or carry out the compiling of data and preparation of reports from files and computerized records.* Oversee the issuance of official grade reports to students and disseminate them to faculty and staff, as necessary.* Supervise and coordinate degree audits and the preparation of diplomas for graduating students.* Supervise/assist with the furnishing of official transcripts and related information to authorized persons.* Assist with the evaluation of transfer credits for incoming students, including initial evaluation at time of acceptance and final reevaluation and records updating and processing at time of registration. Inform and advise current or prospective transfer students regarding transfer credit guidelines and procedures.* Confer frequently with supervisor, other administrative offices/staff, faculty, students, and parents to plan, coordinate, and evaluate activities/policies/systems, exchange information, explain and interpret policies and procedures, and investigate and resolve problems.* Serve on University committees as requested.* Represent the Registrar's Office at various University functions.* Keep abreast of current developments in the field. **SUPERVISION RECEIVED**General supervision is received from the University Registrar and direct supervision is received from the Associate Registrar. **MINIMUM QUALIFICATIONS**A Bachelor’s degree in an appropriate discipline, plus two years of relevant records administration experience, or a combination of education and experience from which comparable knowledge and skills are acquired. **PREFERRED QUALIFICATIONS**Previous Registrar's Office experience desirable. **KNOWLEDGE, SKILLS, & ABILITIES**Knowledge:* Familiarity with higher education organizational structures and academic policies.* Knowledge of records administration and report preparation.* Understanding of the psychological and cultural characteristics of economically and educationally disadvantaged students, particularly in a rural setting, in the context of supporting transferring credits. Skills: * Demonstrated customer service skills.* Strong skills in administering complex record systems, including some experience with computerized information systems.* Good organizational, administrative, and supervisory skills.* Proficient reading, math, and analytical skills.* Excellent interpersonal and oral and written communication skills. Abilities:* Ability to deal effectively with a wide variety of individuals within and outside of the University.* Demonstrated ability to work in a fast-paced environment and adapt to changing work processes.* Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment. Location: Any of the five Vermont State campuses; hybrid arrangements considered.Scheduled Hours Weekly:37.5Budgeted Wage for this Position:$19.71 per hourExempt Status:Non-ExemptGrade:S10Job Posting Responsibilities:Unit Determination:VSC Staff Federation - Vermont State Employees Association