Registration Scheduler Heart Care Vascular

76 HonorHealth Medical Group Specialty; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Nine acute-care hospitals

Over 200 primary, specialty and urgent

More than 17,000 team members and 4,0

Job summary

HonorHealth is seeking a Patient Services Representative for the Heart Care-Vascular Clinic in Scottsdale to warmly greet patients, manage registration, scheduling and data entry, and support physicians’ offices.

The role includes answering phones, coordinating with insurance, maintaining patient charts, and assisting imaging workflow while staying compliant with HIPAA and maintaining accurate records. Requires a high school diploma and healthcare-related experience.

Qualifications

• High School Diploma or GED Required
• 1 year, in healthcare related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting.
• Fingerprint Clearance Card (FPC) - Certificate, Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card.
• Basic Cardiac Life Support (BCLS) - Certification, Preferred

Responsibilities

• Acts as first point of contact to all customers in the department and oversees clerical administrative duties.
• Allocates and registers patients; performs scheduling, data entry, chart maintenance, and communicates with physicians' offices as needed.
• Answering telephone calls, directing information, orienting patients, and supporting imaging workflow and PACS access.
• Maintain inventory of office supplies and perform other duties as assigned.

Job description

Primary City/State: Osborn Medical Office Building - 7351 E Osborn Rd Scottsdale, AZ 85251 Category: Patient Services Shift: Day Department: Heart Care-Vascular The Heart Care Vascular Clinic is located at 7351 E. Osborn Rd, Scottsdale, AZ 85251 The hours are Monday-Friday from 8:00 AM to 5:00 pm

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Job Summary

Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross-functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.

Essential Functions

Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions. May also be performing the following imaging support duties: Receives and transfers incoming calls. Generates reports and retrieves images from the PACS system. Assists in maintaining efficient patient workflow. Maintains all records and ensure dissemination of such files to designated/requesting parties. Ensures patients are appropriately prepared for their exam. Transports patients when necessary, will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.

Scheduling

Performs a variety of scheduling for procedures. Is not limited to scheduling patients for initial and follow-up appointments. Tracks no-shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.

Registration

Performs a variety of registration duties, is not limited to providing patient with the initial registration information, creates and/or chooses appropriate electronic record, gathers signature (electronic or otherwise), medical authorization/referral coordination and / or financial responsibility. Completes daily data entry and scanning of patient registration information. Obtains authorization from insurance companies as applicable. Collects co-pays and payments required for procedures. Completes and submits daily deposits and or billing as applicable. In accordance with HIPPA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensure that appropriate chart information is forwarded to medical records as applicable. Complete patient chart process and maintains with appropriate information. Communicates with Workman’s Compensation and hospital billing for authorization updates and billing. Ensure that appropriate chart information is forwarded to medical records as applicable. Views email on a daily basis and provides supervisor with appropriate information and memorandums. Maintain inventory of office supplies/forms and places orders as required. Performs other duties as assigned.

Education

High School Diploma or GED Required

Experience

1 year, in healthcare related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting. Preferred 2 years, in healthcare related experience, including scheduling and registration experience, or Patient Access, Outpatient Medical Imaging, Medical scheduling or closely related experience.

License and Certifications

Fingerprint Clearance Card (FPC) - Certificate, Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required Basic Cardiac Life Support (BCLS) - Certification, Preferred

Benefits

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area.

From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago.