Registration Scheduler Vascular Heart Care

HonorHealth

Arizona

On-site

USD 36,000 - 47,000

Full time

14 days+

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Benefits offered by this job

Robust training and development programs

Diverse benefits portfolio

Job summary

A leading healthcare provider in Scottsdale, Arizona is seeking a Registration Scheduler for the Vascular Heart Care department. This entry-level position involves clerical support, patient scheduling, and customer service. Ideal candidates will have a high school diploma and at least one year of experience in a healthcare setting. Join a team committed to delivering exceptional healthcare services with competitive benefits.

Qualifications

1+ year experience in a healthcare-related field.
Knowledge of medical terminology.
Experience in scheduling and registration preferred.

Responsibilities

Acts as first point of contact for customers.
Performs clerical and patient support duties.
Schedules procedures and documents no-shows.

Skills

Healthcare knowledge

Customer service

Scheduling

Data entry

Education

High School Diploma or GED

Job description

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The Vascular Heart Care is located at 7351 E Osborn Rd, Scottsdale, Arizona 85251. The hours are Monday‑Friday, 8:30 am‑5:00 pm.

Overview

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi‑dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full‑time and part‑time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute‑care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well‑being of communities across Arizona. Learn more at HonorHealth.com.

Responsibilities

Acts as first point of contact to all customers. Organizes and facilitates clerical administrative duties of department. Performs a variety of cross‑functional clerical and patient support duties to include telephone, registration, scheduling clerical administrative duties and/or data entry duties as they relate to department. Responsible for patient chart maintenance and communication with physicians' offices as needed and requested. Duties listed below may vary depending on departmental needs or in some department areas may not be applicable at all.

Essential Functions

Contacts/greets and communicates with customers. Responsible for answering telephone calls, retrieving and responding to voice mail messages. Directs all information to appropriate individual. Orients patients to the department with directions and instructions.

Additional Duties (Imaging Support)

Receives and transfers incoming calls.
Generates reports and retrieves images from the PACS system.
Assists in maintaining efficient patient workflow.
Maintains all records and ensures dissemination of such files to designated/requesting parties.
Ensures patients are appropriately prepared for their exam.
Transports patients when necessary.
Will assist Supervisor, Radiologist and/or Technologists within scope of position as directed.
Scheduling: Performs scheduling for procedures, including initial and follow‑up appointments. Tracks no‑shows, documents in appropriate system and communicates with physician, if applicable. Provides schedule in directed format to staff as needed.
Registration: Performs registration duties, including initial registration information, electronic record creation, signature collection, medical authorization/referral coordination, and financial responsibility. Completes daily data entry and scanning of patient registration information.
Obtains authorization from insurance companies as applicable, collects co‑pays and payments required for procedures, completes and submits daily deposits and/or billing as applicable.
In accordance with HIPAA, completes patient chart process and maintains with appropriate information. Communicates with applicable insurance carriers and hospital billing for authorization updates. Ensures that appropriate chart information is forwarded to medical records as applicable.
Views email on a daily basis and provides supervisor with appropriate information and memorandums.
Maintains inventory of office supplies/forms and places orders as required.
Performs other duties as assigned.

Education

High School Diploma or GED - Required

Experience

1 year in healthcare related field and knowledge of medical terminology, or experience in scheduling and/or registration in a healthcare setting - Preferred.
2 years in healthcare related experience, including scheduling and registration experience or closely related experience - Preferred.

Licenses and Certifications