Registration Representative, Patient Registration, Nights

Norton Healthcare; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Job summary

Norton Healthcare in Louisville, KY seeks a friendly Registration Representative to greet patients, interview clients, and collect necessary information for treatment. You will handle signatures and maintain HIPAA compliance while guiding patients to the right department.

The role requires excellent customer service, punctuality, and the ability to explain patient information clearly. On-the-job training is provided, with no prior experience required.

Qualifications

• No experience required; on-the-job training provided.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and interview patients or their representative to collect necessary information.
• Obtain signatures required for treatment while ensuring privacy.
• Distribute patient information and explain materials to patients.
• Direct and escort patients to the appropriate department or floor.

Skills

Customer service

HIPAA knowledge

Education

High School Diploma or GED

Job description

The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines. The incumbent will also direct and/or escort patients to the appropriate department or floor.

Responsibilities

The role of the Registration Representative is to exemplify excellent customer service skills by greeting and interviewing patients or their representative, to obtain all necessary information and signatures required for treatment. The Registration Representative will prepare and distribute all required patient informational material while maintaining HIPPA guidelines. The incumbent will also direct and/or escort patients to the appropriate department or floor.

Qualifications

No experience required. We provide comprehensive on the job training. If you want to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.

Desired

• One year in a healthcare setting
• High School Diploma or GED