Registration Representative

United Surgical Partners International; Scottsdale (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401k retirement plan

Employee Assistance Program

Job summary

United Surgical Partners International is seeking a Registration Representative at Urology ASC Phoenix - Perimeter. This role involves welcoming patients, verifying insurance, and collecting payments while ensuring a smooth registration process.

Ideal candidates should possess excellent customer service skills and preferably have one year of office or hospital experience. Benefits include medical, dental, vision insurance, paid time off and a retirement plan.

Qualifications

• One year of office/hospital experience.
• Medical Terminology preferred.
• Formal training in customer service is preferred.

Responsibilities

• Greet and check in patients with professionalism and care.
• Verify insurance, collect co-pays, and obtain necessary signatures.
• Accurately enter patient information into our system.
• Schedule and confirm procedures with patients and physician offices.
• Answer incoming calls and route them appropriately.
• Support front desk operations and assist with daily reporting tasks.

Skills

Customer service skills

Attention to detail

Communication skills

Education

High school graduate or equivalent

Job description

Overview

Welcome to Urology ASC Phoenix - Perimeter. At Urology ASC Phoenix - Perimeter we specialize in advanced outpatient urologic procedures — and we believe exceptional care starts with an exceptional team. Whether you’re in a clinical, administrative, or support role, your work plays a vital part in delivering a safe, seamless, and compassionate experience for every patient who walks through our doors.

Registration Representative at Urology ASC Phoenix - Perimeter

We’re looking for a friendly, detail-oriented Registration Representative to join our front office team. In this role, you’ll be the first point of contact for our patients — welcoming them to the center, verifying insurance, collecting payments, scheduling procedures, and supporting a smooth check-in and registration process.

Responsibilities

• Greet and check in patients with professionalism and care
• Verify insurance, collect co-pays, and obtain necessary signatures
• Accurately enter patient information into our system
• Schedule and confirm procedures with patients and physician offices
• Answer incoming calls and route them appropriately
• Support front desk operations and assist with daily reporting tasks

Qualifications

• High school graduate or equivalent.
• One year of office/hospital experience.
• Medical Terminology preferred.
• Formal training in customer service is preferred.
• Must have skills necessary to operate the office equipment required to fulfill job duties.

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave)
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance Program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder & childcare, AD&D, auto & home insurance