Registration Representative

United Surgical Partners International; Roswell (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life and AD&D coverage

Disability coverage

401(k) and retirement planning

Paid holidays and vacation

Job summary

Roswell Surgery Center, part of United Surgical Partners International, is seeking a Registration Representative to join the business office team. You will manage patient health files, assist in audits, and help distribute charts across departments.

The role requires knowledge of medical terminology, strong communication and organizational skills, and commitment to patient confidentiality. 1–2 years hospital or medical records experience is preferred.

Qualifications

• Minimum 1–2 years hospital or medical records experience preferred.
• Knowledge of AAAHC standards as it relates to medical records.
• Ability to work efficiently in a high-paced environment.
• Must be detail oriented and professional in communication.
• Adheres to hospital policies and protects patient confidentiality.
• Experience with insurance verification and collection processes.
• Strong phone etiquette and customer service skills.

Responsibilities

• Gather patient demographic and personal information.
• Issue medical files to persons and agencies according to laws and regulations.
• Assist in departmental audits and investigations.
• Distribute medical charts to appropriate departments.
• Maintain accurate records and ensure confidentiality.
• File patients' medical records and information.
• Provide documentation to nursing and processing departments.
• Answer phones, respond to emails, and process admissions and discharges.

Skills

Medical terminology

Communication skills

Organizational skills

Phone etiquette

Customer service

Detail oriented

Job description

Registration Representative

Roswell Surgery Center seeks to add an experienced Registration Representative to our business office team. A Registration Representative is in charge of managing patient health files in a facility. Also known as Health Information Clerks, their duties include filing records, assisting in audits, and collecting information. The successful candidate will have in-depth knowledge of medical terminology, processes, and administrative duties. To excel in this position, the candidate should also demonstrate excellent communication and organizational skills. The candidate will also manage the below duties:

Job Summary:

• Gather patient demographic and personal information.
• Issue medical files to persons and agencies according to laws and regulations.
• Help with departmental audits and investigations.
• Distribute medical charts to the appropriate departments of the hospital.
• Maintain quality and accurate records by following the ASC'sprocedures.
• Ensure patient charts, paperwork and reports are completed in an accurate and timely manner.
• Make sure all medical records are protected and kept confidential.
• File all patients' medical records and information.
• Supply the nursing department with the appropriate documents and forms.
• Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records

Position Requirements:

Minimum 1-2 years of hospital or medical records experience preferred.

• Knowledge of The AAAHC standards as it relates to medical records.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.