Registration | Part-Time

North-Canyon-Medical-Center; Buhl (ID); On-site; USD 30,000 - 36,000; Full time

Job summary

North-Canyon-Medical-Center in Idaho is seeking a receptionist to handle patient registration, insurance verification, and front-desk duties in designated areas. You will greet patients, route them to the appropriate departments, and communicate services offered with clarity.

The role requires excellent communication, experience with electronic health records, and a High School diploma with clerical background. Bilingual English/Spanish is preferred.

Qualifications

• Excellent communication skills across oral and written formats.
• Experience with Computer/Electronic Health Record systems.
• High School graduate with clerical experience preferred.
• Outstanding public relations and customer service experience.
• Ability to multi-task, prioritize, and maintain accuracy under interruptions.
• Bilingual English/Spanish preferred.

Responsibilities

• Register patients and verify insurance information.
• Screen and route patients courteously and efficiently.
• Operate the switchboard in a courteous and professional manner.
• Assist patients with forms and explain services offered.
• Coordinate with hospital departments and physician offices.

Skills

Excellent communication

Public relations/customer service

Bilingual English/Spanish

Education

High School diploma

Tools

Electronic Health Records

Switchboard operation

Job description

Description

Responsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.

Requirements

• Excellent communication skills to include oral comprehension, oral expression, written comprehension, and written expression
• Computer & Electronic Health Record experience
• High School graduate; 2 years of clerical experience preferred
• Outstanding public relations/customer service experience
• High level of personal presentation
• Ability to maintain accuracy with interruptions
• Ability to use sound judgement and cope with potentially stressful situations
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).
• Ability and willingness to exhibit behaviors consistent with principles for service excellence.
• Medical Terminology preferred
• Bilingual English/Spanish preferred