Registration Coordinator- Precertification

College of Pastoral Supervision and Psychotherapy; Midtown (NC); On-site; USD 45,000 - 55,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking a coordinator to manage insurance precertification and prior authorization for outpatient services. You will review payer guidelines and CPT/HCPCS codes to determine required approvals and coordinate submission within set timelines.

Responsibilities include verifying requirements, maintaining documentation, and ensuring timely authorization to support patient care and accurate billing in a healthcare office setting.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology.
• Basic computer skills required.
• Previous healthcare or medical office experience required.

Responsibilities

• Obtain and/or verify insurance precertification and prior authorization requirements based on payer guidelines, hospital contracts, and CPT/HCPCS codes.
• Ensure all authorization requirements are identified, obtained, and acted upon within established timeframes to support timely patient care, accurate billing and payer compliance.

Skills

Strong communication

Customer service

Independence

Multitasking

Education

High school diploma or equivalent

Medical terminology knowledge

Basic computer skills

Healthcare/medical office experience

Job description

Overview

JOB SUMMARY: This position is responsible for obtaining and/or verifying insurance precertification and prior authorization requirements for outpatient diagnostic and procedural services based on payer guidelines, hospital contracts, and applicable CPT/HCPCS codes. This role ensures all authorization requirements are identified, obtained, and acted upon within established timeframes to support timely patient care, accurate billing, and compliance with payer regulations. Responsibilities may be expanded, modified, or reassigned based on departmental needs and operational priorities.

Responsibilities

ADDITIONAL SKILLS: Strong communication and customer service skills required. Ability to work independently. Able to perform several simultaneous tasks in an organized manner. Ability to process information quickly and accurately while in a stressful environment.

WORKING CONDITIONS: Centralized scheduling area. May be required to flex hours as the department demand shifts.

PHYSICAL REQUIREMENTS: Ability to communicate with other individuals; good visual acuity and manual dexterity; ability to perform repetitive tasks; ability to sit for long periods of time.

AGE GROUP SERVED: Young, middle and older adults.

ESSENTIAL EQUIPMENT: Able to operate and troubleshoot all department equipment properly and safely according to policy and procedure: fax machine, copier, personal computer, telephone and answering system, laser jet printer as well as any other applicable equipment not listed or as required.

Qualifications

The following or equivalents are the minimum requirements to perform the essential functions of this position:

EDUCATION:

• Completion of High School or the equivalent
• Knowledge of medical terminology required
• Basic knowledge of computers required
• Previous healthcare or medical office experience required