Registration Coordinator

College of Pastoral Supervision and Psychotherapy; Fayetteville (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

College of Pastoral Supervision and Psychotherapy is seeking a front desk registrar to manage patient check-in, verify insurance coverage, complete pre-certifications, and update demographic data. The role requires accurate data handling and a patient-friendly approach in a busy office.

The position also involves collecting payments, posting transactions, and assisting with financial aid applications as needed, with flexibility for shift rotations to meet patient demand.

Qualifications

• High school diploma or GED required.
• Understanding of medical terminology preferred.
• Two years’ experience in a medical related field preferred.
• Bilingual skills preferred; ability to communicate with diverse patients.

Responsibilities

• Register patients and verify insurance benefits, pre-certifications, and demographic information.
• Handle payment collection and posting, and assist with financial aid applications as needed.

Skills

Bilingual

Verbal communication

Typing 35 WPM

Customer service

Education

High school diploma or GED

Tools

Computer literacy

Job description

Overview

Responsible for registration of patients, verification of insurance benefits, pre-certifications and verification of demographic information. This position is deemed essential. Essential staff are expected to report to work during inclement weather.

Responsibilities

Responsibilities will also include payment collection and posting, and financial assistance applications as needed.

Qualifications

Bilingual skills preferred. High School diploma or GED required. Able to work weekends, holidays and shift rotations as needed.

The following, or equivalents, are the minimum requirements necessary to perform the essential functions of this position:

• Education/formal training/license/certification/experience: High school graduate (or equivalent). Understanding of medical terminology. Two years’ experience in a medical related field preferred.
• Additional Skills: Strong verbal communication skills. Effectively able to manage multiple tasks in an organized manner. Must be able to type 35 WPM and be computer literate. The candidate/employee must be committed to excellent customer service when dealing with all types of patients, internal and external.

Working Conditions / Physical Demand

Primary office environment/workstation. Potential exposure to communicable disease.

• Stooping: Bending the body downward and forward by bending the spine at the waist.
• Crouching: Bending the body downward and forward by bending the legs and the spine.
• Standing, walking and sitting for extended periods of time.
• Medium physical effort required in lifting up to 40 pounds with frequent lifting and/or carrying of objects weighing up to 20 pounds.

Essential Sensory Requirements

• Talking: Expressing or exchanging ideas by means of the spoken word; able to read, write, speak and comprehend the English Language.
• Hearing: Perceiving the nature of sound by ear.
• Acuity, Far: Clarity of vision at 20 feet or more. Acuity, Near: Clarity of 20 inches or less.

Essential Mental Requirements

• Able to perform in frequent stressful situations.

Exposure to Hazards

• Constant exposure to chemicals, infectious, electrical and fire hazards. Exposure to blood and body fluids requiring Biohazard protection.