Registration Coordinator

sturdymemorial; Attleboro (MA); On-site; USD 25,774 - 38,930; Full time

Job summary

Sturdy Memorial Hospital in Attleboro, MA is seeking a patient registration clerk to register patients and update electronic medical records. The role involves handling administrative tasks to keep patient demographics and information accurate, while delivering regulatory documents during visits or admissions.

The position requires strong organizational and communication skills, exceptional telephone demeanor, and proficiency with computers in a fast-paced clinical environment.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and communication skills.
• Ability to work in a fast-paced clinical environment.

Responsibilities

• Register patients and update information in the electronic medical record.
• Perform administrative tasks to ensure demographics and required information are accurate.
• Provide patients and families with regulatory information regarding visits or admissions.

Skills

Organizational skills

Guest relations

Telephone etiquette

Critical thinking in urgent situations

Written and verbal communication

Computer skills

Education

High school diploma or equivalent

Tools

Electronic Medical Records

Job description

Schedule

32–40 hour week; 32-hour day shift position with varied days and shifts (8-4:30 or 8:30-5) including every other weekend (Saturday and Sunday) 7 am-3:30 pm and alternating holidays.

Responsibilities

Responsible for registering patients and updating information in the patient’s electronic medical record. Perform a variety of administrative tasks to ensure that patient demographic, financial and mandated information is accurate based on available information, while providing patients and/or family members with required regulatory informational documents regarding their visit or admission.

Required Skills, Qualifications & Training

• Excellent organizational and prioritization skills
• Excellent guest relations and telephone demeanor
• Ability to professionally handle all interactions within a fast‑paced, hectic and emotionally‑charged clinical environment
• Ability to think critically in making decisions to ensure urgent or emergent situations are handled correctly within hospital policies and procedures
• Excellent oral and written communication skills
• Excellent computer skills

Preferred Skills, Qualifications & Training

• Minimum two years of computer experience
• Minimum one to two years of experience in an acute hospital setting
• Knowledge of medical terminology

Educational Requirements

High school diploma or equivalent.

Age Specific Criteria

Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Performance Expectations

Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Compensation

Salary Range: $18.71-$28.26 per hour. The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Equal Employment Opportunity

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.