Registration Clerk (Part-time)

Elmhurst Park District; Elmhurst (IL); On-site; USD 21,000 - 35,000; Part time

Benefits offered by this job

50% off programs

Free pool passes

Free Elmhurst Courts Plus membership

Discounted food at The Hub

Employee assistance program

Deferred compensation programs

Job summary

Elmhurst Park District is seeking a part-time Registration Clerk to support program registrations, pool passes, and scheduling. You will assist participants in person or by phone, process payments, and relay information to staff as needed.

The role requires a high school diploma, at least one year of customer service experience, and being at least 18 years old. Shifts include weekday evenings and weekend hours with a comprehensive benefits package.

Qualifications

• High school graduate or equivalent with at least 1 year of customer service experience.
• Must be at least 18 years old.

Responsibilities

• Process program registrations and withdrawals.
• Handle pool pass registrations and create pool pass ID cards.
• Book field trips and picnic permits.
• Assist with class cancellations/expansions.
• Maintain filing system and organized workspace.
• Run daily reports and perform daily bank deposits.
• Print and post daily class schedules.

Skills

Customer service

Registration processing

Education

High school diploma or equivalent

Tools

Filing system

Job description

WHO WE ARE:

The Elmhurst Park District, established in 1920 and located 16 miles west of Chicago, provides parks, recreation facilities and programs to meet our mission of enriching lives while having fun. Our vision is to become a national leader in providing parks and recreation experiences to our community. We are looking for people to join our team and be part of an organization that values being community focused, providing customer service excellence, working with integrity, having fun, and fostering belonging!

WHAT YOU'LL DO:

Current and new program participants will look to you for assistance in registering for recreational programs and activities! Responsibilities include but are not limited to:

• Listening to customer's questions/concerns/complaints (in person or over the phone), assist them or direct them to the appropriate manager if necessary.
• Communicating information to other registration/office clerks as needed.
• Processing program registrations and withdrawals.
• Processing pool pass registrations and create pool pass ID cards
• Booking field trips and picnic permits
• Assisting with class cancellations/expansions
• Maintaining filing system and an organized workspace
• Running daily report for batching out, and make daily bank deposits
• Printing and posting daily class schedules.

What You'll Bring

• High school graduate or equivalent with at least 1 years of customer service experience.
• Must be at least 18 years old.

When You'll Work

• Available shifts: Monday-Friday 4:30pm-9:00pm and Saturday-Sunday from 8:00am-3:00pm.

What You'll Get

• The starting pay for this position is $16.00/hour.
• This position falls under Pay Grade D with a pay range of $15.25 - $25.50.

In exchange for your time and talent, we offer a generous benefits package for PART-TIME CATEGORY 2, including:

• 50% off programs for self, spouse, civil union partner or legal dependents (resident fee); certain restrictions apply
• Free pool passes
• Free individual Courts Plus membership!
• Free miniature golf and batting cages at The Hub (employee only)!
• 20% off food purchases at The Hub concession stand!
• 20% rentals (excludes Wilder Mansion); 50% weekday rentals at The Hub!
• Employee Assistance Program (EAP)
• Values Recognition Program
• Employee social activities
• Two deferred compensation programs (VOYA & Nationwide)
• Credit Union (Central Credit Union of Illinois)
• The Elmhurst Park District is an Equal Opportunity Employer committed to a diverse workforce. Applicants requiring a reasonable accommodation to participate in the hiring process may contact the Director of Human Resources & Risk at [e-mail].*

For more information about the Elmhurst Park District, please visit epd.org!!

Additional Legal Statements

Elmhurst Park District is an Equal Opportunity Employer. Elmhurst Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Elmhurst Park District has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources.

The district is required by state statute (70 ILCS 1205/8-23) to obtain criminal conviction information concerning applicants, and shall perform a criminal background check for applicants for all positions, including the position for which you have applied. Applicants are not obligated to disclose sealed or expunged records of convictions. Conviction of offenses enumerated in subsection (c) of said statute shall automatically disqualify the applicant from consideration for working for the district. All other convictions shall not automatically disqualify the applicant from consideration, but rather, the conviction will be considered in relationship to the specific job.