Registration Clerk

Kids for the Future; Tewksbury (MA); On-site; USD 26,000 - 32,000; Part time

Job summary

Kids for the Future in Massachusetts is seeking a Registration Professional to support patient intake. You will greet patients, collect demographic and insurance data, verify coverage, review EMR information, and prepare forms and deposits. The shift is 8:00 AM–8:00 PM, with Monday/Friday and alternating weekends.

This part-time, non-exempt role requires a high school diploma and 1–3 years in customer service, preferably in healthcare, and proficiency with Microsoft Office and EMR systems.

Qualifications

• High school diploma or equivalent required; additional education is a plus.
• 1–3 years of customer service experience, preferably in a medical office or healthcare setting.
• Proficient in Microsoft Office applications, including Outlook, Teams, and SharePoint.

Responsibilities

• Greet patients in a courteous, professional manner.
• Obtain accurate demographic and insurance information and verify coverage for all patients.
• Review patient information in the EMR for completeness and accuracy.
• Provide forms to patients for completion and signatures, ensuring all fields are completed and scanned.
• Review past-due balances and collect payments as required.
• Pre-register patients prior to arrival.
• Audit and balance daily financial transactions and prepare end-of-day reports.

Job description

• Location 345 Main Street,Tewksbury, MA, 01876,United States
• Base Pay $19.0 - $23.00 / Hour
• Job Category Registration
• Employee Type PT Non-Exempt
• Required Degree High school

Description

Shift Available: 8:00 AM – 8:00 PM

Monday and Friday (Weekly)

Saturday and Sunday (Every 3rd weekend)

The Registration Professional is responsible for ensuring a smooth and efficient patient registration process. Tasks include, but are not limited to:

• Greet patients in a courteous, professional, and helpful manner.
• Obtain accurate demographic and insurance information and verify insurance coverage for all patients.
• Review patient information in the EMR for completeness and accuracy.
• Provide necessary forms to patients for completion and signatures, ensuring all registration fields are fully completed and scanned into the patient’s chart.
• Review past-due balances and collect payments as required.
• Mark patients as ready in the system when they are prepared to be seen.
• Collect payments, insurance co-pays, and PDRX charges.
• Coordinate requests for release of information (ROI), including scanning and emailing requests to the ROI team.
• Maintain familiarity with other center locations and the company website.
• Utilize Microsoft Office applications, including Teams, SharePoint, and Outlook, as needed.
• Answer telephone calls and document messages accurately for staff.
• Perform administrative duties such as photocopying, faxing, and scanning forms.
• Prepare end-of-day reports, manage deposits, and reconcile cash transactions.
• Scan receipts, medical record requests, and forms into patient charts daily.
• Pre-register patients prior to their arrival.
• Audit and balance all financial transactions to ensure accurate daily deposits.
• Distribute mail and maintain a list of adequate levels of office supplies and forms to support smooth department operations.
• Provide positive and professional support to team members and the department.
• Foster effective communication and collaboration within the Registration support group when sharing or receiving information.

Requirements

• High school diploma or equivalent required; additional education is a plus.
• 1–3 years of customer service experience, preferably in a medical office, healthcare setting, or secretarial role.
• Proficient in Microsoft Office applications, including Outlook, Teams, and SharePoint.
• Experience using an Electronic Medical Record (EMR) system is preferred but not required