Registration Clerk

Putnam County Hospital - Greencastle, Indiana; Greencastle, Fox Ridge (IN, IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Putnam County Hospital in Greencastle, IN is seeking a full-time day shift Registration Clerk to greet patients, guide them through admittance, and input demographic and insurance data into the EMR. The role requires accurate data entry, strong communication, and HIPAA compliance within a collaborative hospital environment.

The position supports the Information Desk and involves verifying insurance, obtaining authorizations, and adhering to hospital policies.

Qualifications

• HS graduate or equivalent.
• Ability to quickly learn CPSI EMR system.
• Exceptional customer service skills.
• Excellent verbal and written communication.
• Integrity, professionalism, and confidentiality.
• Strong time management and ability to meet deadlines.

Responsibilities

• Enter patient demographic, billing, and insurance information into the EMR.
• Verify insurance coverage.
• Obtain appropriate signed statements and authorizations.
• Conduct admittance and transfer procedures efficiently.
• Maintain knowledge of EMR, insurance coverages, and billing policies.
• Adhere to HIPAA guidelines.
• Assist at Information Desk as needed (greet patients, screen for COVID, answer/transfer calls and emails).
• Follow hospital policies and procedures.
• Perform other duties as assigned.

Skills

Customer service

Verbal & written comms

Accurate data entry

Time management

Multi-tasking

Typing speed 40 WPM

Medicare/Medicaid knowledge

Education

HS Graduate or Equivalent

Tools

CPSI EMR

Job description

Job DetailsJob Location: PUTNAM COUNTY HOSPITAL - GREENCASTLE, IN 46135Position Type: Full TimeJob Shift: DayPutnam County Hospital is looking for a full-time day shift registration clerk! This position is full-time benefits eligible.

Job Summary:

Uses exceptional customer service skills to greet patients and guide them through the admittance process, successfully distributes transfer paperwork to the necessary departments, accurately inputs relevant demographic and insurance information into the Electronic Medical Record (EMR), and works well within the team environment of the department and cross-functionally throughout the hospital.

Job Duties/Responsibilities:

• Accurately enters all patient demographic, billing, and insurance information in Electronic Medical Record


• Verifies insurance coverage


• Obtains appropriate signed statements and authorizations


• Efficiently conducts admittance and transfer procedures


• Maintains a working knowledge of the Electronic Medical Record, insurance coverages, and billing policies


• Abides by HIPAA (Health Insurance Portability and Accountability Act) guidelines


• Helps cover Information Desk as needed (greeting patients, COVID screening, answering/transferring calls and emails)


• Adheres to all hospital policies and procedures


• Performs other duties as assigned

Qualifications

Education Experience:

HS Graduate or Equivalent

Years of Related Experience:

None

License/Certificate Required:

No

Driver's License Required:

Yes

Travel Requirements:

None

Age Requirement:

18+

Job Requirements:

• Familiarity with or the ability to quickly learn Electronic Medical Record system (CPSI)


• Exceptional customer service skills


• Excellent verbal and written communication skills


• Ability to act with integrity, professionalism, and confidentiality


• Strong time management skills with a proven ability to meet deadlines


• Accurate data entry


• Ability to multi-task

Preferred Skills:

• Proven typing speed of at least 40 WPM


• Knowledge of Medicare, Medicaid, and other insurances