REGISTRATION CLERK

Candler County Hospital; Georgia; In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Candler County Hospital in Georgia is seeking a Patient Registration Clerk to greet patients, collect personal and insurance information, and relay details to the medical staff. You will input demographics and billing data, assist with check-in, answer phones, and guide patients to the right areas while maintaining HIPAA confidentiality.

A friendly, accurate approach is essential in this frontline role. Candidates should have a high school diploma and prefer 6–12 months hospital experience;

Competenze

• High school diploma or equivalent required.
• Six to twelve months hospital experience preferred.
• Knowledge of medical insurance (Medicare, HMO’s, PPO’s and commercial) preferred.
• Professional demeanor, and basic computer skills required.
• Excellent organizational and customer service skills.
• Above average oral and written communication skills.
• Demonstrated ability to work independently.
• Ability to effectively communicate and work with physicians, residents, nurses, patients, families, staff, other health care professionals, and management.
• Ability to work with and maintain confidentiality of patient, patient account, and personnel data.
• Work as a team player and multi-task is necessary for this position.
• Possesses good interpersonal skills, initiative, integrity, flexibility, and adaptability.
• Ability to pay close attention to detail

Mansioni

• Greet patients and gather personal information
• Input demographics and billing information into the system
• Process encounters daily for and balance to co-payments
• Collect balance due at time of check in
• Answer phones and direct patients to relevant areas
• Keep registration desk clean and organized
• Maintain confidentiality according to HIPAA regulations

Conoscenze

Customer service

Communication skills

Organizational skills

Confidentiality

Team player

Formazione

High school diploma or equivalent

Descrizione del lavoro

Patient Registration Clerk work on the front lines of the hospital and medical profession, and are often the first person people see when coming in for treatment.Individual in this position will greet patients, gather their personal information, insurance, symptoms, and tells the medical staff about the patients and their severity of their condition.

ESSENTIAL FUNCTIONS of this job description include but are not limited to:

• Handles inquiries and patient intake
• Maintains updated bed availability and facility service information
• Ensures all papers are properly filled out and input into system
• Enters and verifies all patient demographics and billing information is correct at time of check in
• Processes encounters daily for and balance to co-payments
• Collects balance due at time of check in
• Directs patients to relevant areas in building
• Answers phones
• Creates and maintains a positive and trustworthy community image and respectful attitude
• Possesses a strong customer and service to others orientation
• Checks in patients to assigned rooms
• Obtains signed statements
• Keeps registration desk clean and organized
• Provides patients and the general public with care keeping patient rights and ethical concerns in mind
• Confidentiality – Maintain patient, team member and employer confidentiality. Comply with all HIPAA regulations.
• Maintains a clean, safe and orderly environment throughout the department and the organization
• Maintains competency and participates in performance improvement activities
• Participates in team approach throughout the organization
• Ability to work a flexible schedule, including evenings and some weekends
• Embrace and embody the mission, vision, guiding principles and goals of the hospital
• Performs other tasks and duties as assigned in an efficient, effective and cost conscious manner, complying with all hospital policies, procedures, and regulations

PHYSICAL DEMANDS / WORKING CONDITIONS:

May be exposed to patient elements, prolonged, extensive or considerable standing/walking, sitting, bending/twisting, kneeling/squatting, reaching, climbing and should be able to lift 25 or more pounds using proper lifting techniques. Rapidly changing and stressful environment. Ability to communicate with various levels of people. Possible exposure to communicable and infectious disease and hazardous materials. Occasional exposure to unpleasant patient or unit elements (accidents, injuries and illness). Contact with patients under a wide variety of circumstances. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Subject to many interruptions. Occasional pressure due to multiple tasks and inquiries.

The information in this job description is intended to describe the general nature and level of work being performed by people assigned to this classification and requirements for the performance of this job.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Candler County Hospital is an Equal Opportunity Employer and Drug Free Workplace.

Qualifications

KNOWLEDGE, SKILLS, QUALIFICATION and EDUCATIONAL AND /OR EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent required
• Six to twelve months previous hospital experience preferred.
• Knowledge of medical insurance (Medicare, HMO’s, PPO’s and commercial) preferred
• Professional demeanor, and basic computer skills required
• Excellent organizational and customer service skills
• Above average oral and written communication skills
• Demonstrated ability to work independently
• Ability to effectively communicate and work with physicians, residents, nurses, patients, families, staff, other health care professionals, and management
• Ability to work with and maintain confidentiality of patient, patient account, and personnel data
• Work as a team player and multi-task is necessary for this position
• Possesses good interpersonal skills, initiative, integrity, flexibility, and adaptability
• Ability to pay close attention to detail