Registration Clerk

Med Center Health; Bowling Green (KY); On-site; USD 18,000 - 26,000; Full time

Job summary

Med Center Health is seeking a patient registration role responsible for accurate intake of inpatient, outpatient, and ED services. The registrar explains policies, collects co-pays and balances, and enters patient information into the system with care.

The successful candidate will have high school education (preferred) and prior medical office experience. Training emphasizes HIPAA compliance and efficient registration procedures.

Qualifications

• Previous medical office experience preferred.
• Registration and data entry in a healthcare setting is advantageous.

Responsibilities

• Interview patients to obtain demographic and insurance data.
• Verifies information on file and enters or updates required data in the computer system.
• Obtains signatures on required forms and explains admissions-related information.
• Collects payments such as co-pays and self-pay balances and collects proper forms.
• Obtains insurance authorizations when necessary and completes related documentation.
• Reviews and enters departmental patient charges.
• Completes registration including forms, labels, armbands, and other materials.
• Responds to schedule changes and assists in other areas as needed.

Education

High school graduate or equivalent

Job description

• Position Summary
  • Carries out the efficient and orderly registration of inpatients, outpatients, and/or patients seeking emergency department services. Accurately collects and enters patient information. Explains facility policies and procedures. Collects payments for co-pays, self-pay estimated balances, and minimum payments on accounts.
• Minimum Qualifications
  • Work Experience
    • Previous medical office experience preferred.
  • Education
    • High school graduate or equivalent preferred.
  • Certifications/Licensure
    • None required.
• Job Specific Performance Standards
  • The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
    • Interviews patients to obtain required demographic and insurance data. Verifies information already on file and accurately enters or updates required information in the computer system. Obtains signatures on required forms.
    • Obtains information from physician’s offices and other resources, if necessary, to complete the registration process.
    • Provides Federal and State information on the General Conditions of Admissions, Consent, Assignment of Benefits regarding Advance Directives, Patients’ Rights and Responsibilities, Pain Management, HIPAA and AIDS awareness and obtains signed acknowledgements. Obtains all needed documents and signatures.
    • Explains hospital or department services and collection, and credit policies and provides hospital specific literature.
    • Collects payments such as deductibles, co-pays, deposits and self-pay balances, as well as obtaining properly executed credit and financial aid request forms.
    • Obtains insurance authorizations, if necessary and completes necessary documentation.
    • Reviews and enters departmental patient charges.
    • Completes the registration process including forms, labels, armbands, and other forms as necessary.
    • Responds to changes in the work schedule as necessary by assisting in other areas of registration.