Registration Clerk in Emergency Dept.

Russell Medical; Alexander City (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Russell Medical in Alexander City, AL is seeking a Registration Clerk to support outpatient procedures. You will schedule and register patients, verify insurance, collect co-pays, and balance daily deposits while providing excellent customer service to patients and staff.

The role requires accurate data entry, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Experience in hospital registration is preferred.

Responsibilities

• Schedules patients for outpatient procedures.
• Registers patients for outpatient procedures.
• Registers and pre-registers patients for scheduled procedures including phone registration.
• Recepts and registers ED patients.
• Reviews and updates existing demographic information with each customer including witnessing the customer/family member’s signature on all registration forms.
• Verifies insurance on all patients and places a note under each account.
• Reviews registrations for errors.
• Scans all registration documents once completed.
• Collects co pays and or deductibles when applicable.
• Prepares a daily deposit and balances out with the next employee.
• Performs as a relief person for switchboard.
• Performs multiple tasks simultaneously keeping information organized for processing.
• Ensures that customer service policies and guidelines are followed.
• Communicates well with all customers including physicians and hospital staff.

Job description

• Schedules patients for outpatient procedures.
• Registers patients for outpatient procedures.
• Registers and pre-registers patients for scheduled procedures including phone registration.
• Recepts and registers ED patients.
• Reviews and updates existing demographic information with each customer including witnessing the customer/family member’s signature on all registration forms.
• Verifies insurance on all patients and places a note under each account.
• Reviews registrations for errors.
• Scans all registration documents once completed.
• Collects co pays and or deductibles when applicable.
• Prepares a daily deposit and balances out with the next employee.
• Performs as a relief person for switchboard.
• Performs multiple tasks simultaneously keeping information organized for processing.
• Ensures that customer service policies and guidelines are followed.
• Communicates well with all customers including physicians and hospital staff.