Registration Assistant (PT)

flcc; Town of Canandaigua (NY); On-site; USD 23,000 - 32,000; Part time

Job summary

Finger Lakes Community College is seeking a Registration Assistant to support the Academic Advising and Transfer Services office. You will help coordinate New Student Registration events, schedule appointments, and provide front-end support to students, including greeting visitors and logging into Starfish.

Requirements include an Associate’s degree (Bachelor’s preferred) and at least one year in education or customer service, with community college experience a plus.

Qualifications

• Associate’s degree required.
• Minimum of one year in education or customer service.
• Preference given to candidates with community college experience.

Responsibilities

• Assist with coordination and implementation of New Student Registration events.
• Schedule registration appointments for New Student Registration staff.
• Provide front-end support to the office (check-in visitors, log into Starfish, answer phones, respond to emails).
• Proctor placement tests during peak times and review transcripts for placement.
• Assist with transfer services events as needed.
• Perform other related duties as assigned by the Director or Associate Provost.

Skills

Customer service

Communication

Concierge skills

Education

Associate's degree

Bachelor’s degree preferred

Tools

Starfish

Colleague

Slate

Job description

The Registration Assistant will help the office of Academic Advising and Transfer Services with registrations and systems operations. The Registration Assistant will support continuing/returning and new student registration events and planning. They will support programmatic efforts and duties of the Professional Academic Advisors and provide front-end support to students when appropriate.

FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply.

This is an hourly, part-time position.

Qualifications:

Educational Background:

Associate’s degree required. Bachelor’s degree preferred.

Experience:

Minimum of one year working in an education setting or in customer service required. Preference given to candidates with experience at a community college.

Special Requirements:

Ability to work independently. Effective communication skills and professional acumen. Excellent concierge skills in greeting and helping new and prospective students. Knowledge of the general philosophy of academic advising and transfer services as they relate to the successful student experience. Proficient in Microsoft Office Suite and the ability to work with software systems such as Starfish, Colleague, Slate etc. preferred.

Essential Functions:

Assists with coordination and implementation of New Student Registration events, including scheduling placement tests and appointments.

Assists in scheduling registration appointments for New Student Registration staff.

Provides front-end support to the office including checking in visitors and logging them into the Starfish system, answering phones, returning messages, and emailing responses on behalf of the office.

During peak times, proctors placement tests for math and music and reviews transcripts for placement.

Assists with transfer services events as needed.

Performs other related duties assigned by the Director, Center for Academic Advising and Transfer Services or Associate Provost of Student Affairs.

Pay Rate:

$20.00/hour

Hours:

Up to 25 hours per week

Finger Lakes Community College does not discriminate against any employee, applicant for employment, intern, whether paid or unpaid, contractor, student, or applicant for admission based on an individual’s race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, self-identified or perceived sex, the status of being transgender, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state laws prohibiting discrimination and sexual harassment in public institutions of higher education.