Registration Assistant

irsc; Vero Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Indian River State College is seeking a Registration Assistant to support student registration, admissions, and payments. You will handle inquiries, verify residency, process applications, and assist with transcripts in a fast-paced college environment.

The role involves coordinating with Advising, Financial Aid, and Career Transfer Services, plus managing payments and course scheduling. Strong communication and organizational skills are essential.

Qualifications

• Minimum of an Associate Degree required.
• Minimum of two years of customer service experience.
• Experience working with students or in an educational environment.
• Proficient with Microsoft Office (Access, Excel, Word).
• Strong verbal and written communication skills.
• Well organized and detail oriented.

Responsibilities

• Recruitment & Outreach: assist with workshops and newsletters.
• Student Guidance: direct students to admissions, course registration, and PERT testing.
• Application Support: help students with applications, verify Florida residency, and evaluate transcripts.
• Payment Processing: handle payments for college classes, tests, and services; ensure daily balances and secure transactions.
• Course Scheduling: manage scheduling for vocational, supplemental, and non-credit courses; process Dual Enrollment paperwork.
• Liaison Services: act as a bridge for Advising, Financial Aid, and Career Transfer Services.
• Data Management: enter and maintain student registration information electronically and in hard copy.
• Administrative Support: assist counselors and advisors with clerical tasks and office workflows.
• Communication: answer and direct calls on a multi-line system.
• Additional Duties: perform other tasks to support college operations.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Detail oriented

Self-motivated

Education

Associate Degree

Tools

Microsoft Office

Microsoft Access

Microsoft Excel

Word processing (Word)

Job description

Job Description

Join Our Team as a Registration Assistant!

Job Summary:

Under direct supervision, you will play a crucial role in assisting students with registration, admission, and payments. Your responsibilities will include addressing student inquiries, processing applications and fees, evaluating documents, and providing essential clerical support.

Key Responsibilities:

• Recruitment & Outreach: Assist with workshops and create engaging newsletters and flyers.
• Student Guidance: Direct students to the appropriate departments for admissions, course registration, and PERT testing.
• Application Support: Help students with applications, verify Florida residency, and evaluate high school transcripts.
• Payment Processing: Handle payments for college classes, tests, and other services, ensuring daily balances and secure transactions.
• Course Scheduling: Manage scheduling for vocational, supplemental, and non-credit courses, and process Dual Enrollment paperwork.
• Liaison Services: Act as a bridge for students seeking Advising, Financial Aid, and Career Transfer Services.
• Data Management: Enter and maintain student registration information, both electronically and in hard copy.
• Administrative Support: Assist counselors and advisors with clerical tasks, coordinate office workflows, and manage room usage.
• Communication: Answer and direct calls on a multi-line telephone system.
• Additional Duties: Perform other tasks as assigned to support the smooth operation of the college.

About Us

Indian River State College is a leading public institution located on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs.

At The River , we believe every student's and employee's story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace's supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive.

Why Join the River

When you join Indian River State College, you become part of a forward-thinking and supportive community where your work truly matters. Your role is more than a job; it's an opportunity to shape the future, uplift students, and be part of a mission-driven college that is changing lives every day.

What We Offer

At Indian River State College, we value the well-being and professional growth of our employees. Our comprehensive benefits package includes:

• Health & Wellness: Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
• Retirement Security: Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.
• Time for You: Generous paid vacation, personal, and sick leave to support work-life balance.
• Perks & Discounts: Reduced rates on services and tickets to local attractions.
• Growth & Development: Professional development programs, leadership training, and opportunities to advance your career.

If you are organized, detail-oriented, and committed to student success, we want to hear from you!

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

• Minimum of an Associate Degree required;
• Minimum of two years of experience providing quality customer service;
• Experience working with students or in an educational environment;
• Proven experience with Microsoft Office and Windows applications to include Microsoft Access and Microsoft Excel as well as word processing experience;
• Consistently demonstrate a positive, student-centered attitude
• Must demonstrate excellent verbal and written communications skills;
• Basic cashiering and bookkeeping skills;
• Experience working with a diverse population, including students, faculty, staff, and the public;
• Ability to be well organized and self-motivated;
• Ability to maintain strict accuracy and be detail oriented;
• Identify needs of students in relationship to the student services desk, enrollment center, and welcome desk and follow up on needs without explicit direction;
• Ability to remain calm and professional at all times, diffusing situations as necessary;
• Ability to work independently as well as with others to sol