REGISTRATION

SignatureCare Emergency Center; Texarkana (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

SignatureCare Emergency Center is seeking a Registration Clerk to collect patient demographics and financial information for accurate registration and claim processing. The role supports RNs and physicians, maintains patient logs, and upholds clean, organized registration areas in a fast-paced emergency setting.

We require a High School Diploma or GED, current BLS, and excellent communication skills. Multi-tasking, cash handling, and timely communication via emails are essential.

Qualifications

• High School Diploma or GED required.
• Current BLS certification required.
• Strong communication skills in both oral and written format.
• Must be flexible and service-oriented.
• Problem-solving abilities with ability to intervene quickly.

Responsibilities

• Obtain accurate patient demographics and financial information for registration and claims.
• Assist RNs and Physicians with delegated tasks within scope of practice.
• Maintain accurate patient logs and document incidents for Nurse Manager.
• Review company emails during shift and communicate via internal system.
• Monitor supplies for Registration and report needs to Lead Registration.
• Contribute to cost effectiveness and guest relations while explaining admissions process to customers.

Skills

Excellent customer service

Strong communication

Problem solving

Flexible service

Typing 45 WPM

Education

High School Diploma/GED

Tools

Typing 45 WPM

Job description

The Registration clerk is responsible for obtaining accurate patient demographic and financial information for registration and claim reimbursement. The Registration personnel will assist the RNs and Physicians with all tasks delegated and within their scope of practice. Within Registration's professional practice, they are responsible for maintaining quality cost effectiveness, guest relations, and explaining the admissions process accurately to the customer.Minimum Education: High School Diploma/ G.E.D. with minimum 1 year ExperienceMinimum 1 year ExperienceCurrent BLS certificationStrong communication skills in both oral and written formatMust be flexible and service-oriented.Problem-solving abilities with the ability to intervene immediately and awareness of changing conditions may require additional assistance.JOB RESPONSIBILITIES/DUTIESExcellent Customer Service skillsExcellent computer skills.Must be able to multi-task and maintain a positive attitude in very challenging situations.Typing minimum 45WPMCourtesy and respect for every staff member.Working knowledge of banking and cash handling requirements.Maintains accurate patient log for all patients seen in the Emergency Department.Maintains the facility in clean working order in accordance with OSHA and reports any equipment failure or deficiencies to the Nurse Manager.Review company emails throughout every shift as this will be the primary means of communication.Accurately documents any incidents and reports them to the Nurse Manager and Physician on duty.Monitors supply needs for Registration and notifies Lead Registration when necessary.May be required to work holidays and weekends as needed.WORKING CONDITIONSPerforms duties in a fast-paced emergency roomThe employee must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.While performing duties of this job, the employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.Must submit to random drug screenings.Join us and make a significant impact on our company’s success in reaching our target audience and driving business growth.