REGISTRATION

SignatureCare Emergency Center; Killeen (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Medical, dental, and vision plans

HSA and FSA options

Company-paid life insurance and long‑/

401(k) with company match

Paid time off

Paid holidays

Exclusive employee discounts

Job summary

SignatureCare Emergency Center is seeking a Registration Clerk to gather accurate patient demographics and financial information for registration and claims processing in a fast-paced emergency department. You will support RNs and physicians, ensure smooth admissions, and uphold high standards of guest relations throughout the patient journey.

The role requires a high school diploma or GED, 1 year of experience, and a current BLS certification.

Qualifications

• High School Diploma or GED required with at least 1 year of experience.
• Minimum 1 year of experience in a related role.
• Current BLS certification.
• Strong oral and written communication skills.
• Flexible and service-oriented attitude.
• Ability to solve problems and respond quickly to changing conditions.

Responsibilities

• Provide excellent customer service to patients and families.
• Maintain accurate patient demographic and financial information for registration and billing.
• Assist RNs and physicians with delegated tasks within scope of practice.
• Maintain clean, organized registration area and comply with OSHA standards.
• Document incidents and communicate with Nurse Manager and on-duty staff.
• Monitor and manage registration-related supply needs and priorities.

Skills

Communication skills

Flexibility

Customer service

Problem-solving

Education

High School Diploma / GED

BLS certification

Job description

The Registration clerk is responsible for obtaining accurate patient demographic and financial information for registration and claim reimbursement. The Registration personnel will assist the RNs and Physicians with all tasks delegated and within their scope of practice. Within Registration's professional practice, they are responsible for maintaining quality cost effectiveness, guest relations, and explaining the admissions process accurately to the customer.

Qualifications

• Minimum Education: High School Diploma/ G.E.D. with minimum 1 year Experience
• Minimum 1 year Experience
• Current BLS certification
• Strong communication skills in both oral and written format
• Must be flexible and service-oriented.
• Problem-solving abilities with the ability to intervene immediately and awareness of changing conditions may require additional assistance.

Job Responsibilities/Duties

• Excellent Customer Service skills
• Excellent computer skills.
• Must be able to multi-task and maintain a positive attitude in very challenging situations.
• Typing minimum 45WPM
• Courtesy and respect for every staff member.
• Working knowledge of banking and cash handling requirements.
• Maintains accurate patient log for all patients seen in the Emergency Department.
• Maintains the facility in clean working order in accordance with OSHA and reports any equipment failure or deficiencies to the Nurse Manager.
• Review company emails throughout every shift as this will be the primary means of communication.
• Accurately documents any incidents and reports them to the Nurse Manager and Physician on duty.
• Monitors supply needs for Registration and notifies Lead Registration when necessary.
• May be required to work holidays and weekends as needed.

WORKING CONDITIONS

• Performs duties in a fast-paced emergency room
• The employee must be able to lift and/or move using proper body mechanics and agree to ask for assistance if required.
• While performing duties of this job, the employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.
• Must submit to random drug screenings.

Full-Time Benefit Perks

• Health benefits start on the first of the month after hire
• Medical, dental, and vision plans with sliding-scale premiums
• 100% coverage for preventive health services
• HSA and FSA options available
• Company-paid life insurance and long-term disability
• 401(k) with contributions starting after 30 days
• 100% match on the first 4%,
• Full vesting after 3 years
• Access to exclusive employee discounts on travel, fitness, shopping, and more
• Paid Time Off
• Paid Holiday

Join us and make a significant impact on our company’s success in reaching our target audience and driving business growth.