Registrar- Weekends

CHS Career Site; Fort Wayne (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

CHS Career Site is seeking a part-time Registrar in Fort Wayne, IN to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions. The role ensures smooth registration, scheduling, authorizations, and organized patient records while delivering exceptional customer service.

Responsibilities include scheduling procedures, pre-registering patients, verifying insurance, collecting patient financial data, and communicating with physician

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interact with patients and families to provide courteous, timely assistance.
• Regulate schedules based on procedure requirements, physician availability, and staffing needs.
• Schedule patient procedures and pre-register patients with accurate demographic information.
• Verify insurance eligibility using designated applications and secure necessary authorizations.
• Record patient financial responsibility estimates as applicable.
• Communicate operative reports daily to physician offices.
• Compile and organize registration documentation for patient records.
• Collect co-pays or deductibles and inform patients of financial obligations.
• Assist patients with understanding insurance requirements and resolve related questions.
• Document consent forms when patient cannot sign and note signatures as needed.
• Place armbands on patients for identification during stay.
• Answer and return phone calls professionally.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.
• Comply with policies and standards.

Skills

Customer service

Attention to detail

Interpersonal skills

Communication

Insurance verification

Education

Post secondary education in medical office administration or healthcare administration

Tools

EHR software

Registration software

Job description

Friday 10a-630p, Saturday 10a-630p, Sunday 12p-830p

Job Summary

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

• Interacts with patients and their families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.
• Compiles and organizes registration documentation to ensure completion of patient medical records.
• Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
• Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
• Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
• Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
• Answers and returns phone calls, addressing questions with professionalism and courtesy.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
• 0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

• Knowledge of insurance verification and basic medical terminology.
• Ability to maintain accuracy and attention detail in a fast-paced environment.
• Familiarity with electronic health record (EHR) systems and registration software.
• Ability to manage sensitive and confidential information appropriately.
• Effective interpersonal skills to work with patients, families and healthcare teams.

Job Info

• Job Identification 165770
• Job Category Administrative Support
• Posting Date 09/25/2026, 06:06 PM
• Job Schedule Part time
• Job Shift Evening
• Locations 7910 W Jefferson Blvd, Fort Wayne, IN, 46804, US