Registrar - Voorhees - FT (2nd Shift)

Virtua Medical Group, PA; Voorhees Township (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Virtua Medical Group, PA, is seeking a Registrar to gather and enter patient demographic information into the hospital information system, verify benefits and obtain authorizations, and collect copays, deductibles, co-insurance, and deposits. You will perform accurate registrations and act as the first contact with excellent customer service.

The role requires 1 year of customer service experience, strong communication, and the ability to handle stressful situations while managing multiple

Qualifications

• 1 year customer service in a professional setting preferred (excludes retail/food service).
• Must demonstrate a positive demeanor and strong verbal and written communication skills.
• Ability to handle potentially stressful situations and manage multiple tasks.
• Basic typing/computer/word processing skills.

Responsibilities

• Obtains copies of patient insurance cards and identifications and enters demographic, financial, insurance and clinical information into the system; verifies completeness and accuracy.
• Obtains signatures on required documents for consent, medical necessity, and regulatory paperwork.
• Collects and processes co-pays, deductibles, coinsurance and deposits; may liaise with billing stakeholders to resolve issues.
• Identifies and provides referrals and payment options for financial assistance.
• Provides additional office support including telephone handling, scheduling, typing, and filing.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Education

High School diploma

Tools

Epic

Job description

Location:

Voorhees - 100 Bowman Drive

Remote Type:

On-Site

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

2nd Shift (United States of America)

Total Weekly Hours:

37.5

Job Information:

Schedule: Four week days and every other Saturday/Sunday 10am-6pm

Week 1: Mon, Tues, Wed, Thurs, Sat

Week 2: Sun, Tues, Wed, Thurs, Fri

*All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into. This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary:

Gathers and enters patient demographic information into the hospital information system.

Verifies benefits, obtains required authorization.

Obtains co-pays, deductibles, co-insurance and deposit amounts.

Performs accurate and thorough registrations.

Is compliant with regulatory guidelines.

Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities:

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required:

• 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Required Education:

High School diploma.

Training / Certification / Licensure:

One year of Epic system experience highly preferred.

Hourly Rate:

$18.69 - $26.01

The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Benefits:

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information.