Registrar Services Associate – Higher Education

Holy Family University; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Holy Family University is seeking a Registrar's Office Support in Philadelphia, PA. This in-person, full-time role supports registration and administrative tasks for the Registrar’s Office, handling inquiries, forms, scheduling, and data integrity.

The position requires a high school diploma (bachelor’s preferred), strong data-entry skills, and excellent communication. Experience in higher education is beneficial, with familiarity of MS Office applications and scheduling tools.

Qualifications

• This position requires a high school diploma or equivalent; a bachelor’s degree is preferred.
• General office experience required; experience in Higher Education preferred.
• Strong data entry accuracy and ability to handle multiple tasks.
• Excellent interpersonal and customer service skills.

Responsibilities

• Respond to telephone calls and walk-in inquiries from students, the external community, faculty, staff and administrators on matters regarding university policies and procedures relating to records, registration, scheduling and other business conducted by the Registrar’s Office.
• Process a variety of forms and requests submitted to the Registrar’s office, including but not limited to Add/Drop forms, Grade Report requests, Leaves and Withdraw, Registration Populations, and Independent Study requests.
• Process the ad-hoc academic room requests using scheduling software (Ad Astra).
• As a member of the Registrar’s Office team, assist the Registrar and Assistant Registrar’s through projects focused on data integrity and usability.
• Maintains office supplies list and submits order requests to Registrar
• Other duties as assigned.

Skills

Interpersonal communication

Organizational skills

Data entry

Microsoft Office

Word

Excel

Team player

Education

High school diploma

Bachelor's degree preferred

Tools

Scheduling software Ad Astra

Job description

Holy Family University is seeking a Registrar's Office Support in Philadelphia, PA. This in-person, full-time role supports registration and administrative tasks for the Registrar’s Office, handling inquiries, forms, scheduling, and data integrity.

The position requires a high school diploma (bachelor’s preferred), strong data-entry skills, and excellent communication. Experience in higher education is beneficial, with familiarity of MS Office applications and scheduling tools.