Registrar/Scheduler

Stamford Health; Stamford (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Registrar/Scheduler to join their dynamic team. This full-time role involves performing receptionist and clerical duties within a bustling Concussion Center. You will interact with patients, physicians, and staff, ensuring high-quality service and support. Your responsibilities will include managing schedules, verifying insurance, and maintaining patient files. If you possess strong interpersonal skills and a customer service focus, this opportunity is perfect for you to make a meaningful impact in a vital healthcare setting.

Qualifications

• Strong interpersonal skills and ability to work in a busy environment.
• Customer service focus with 2-3 years of experience preferred.

Responsibilities

• Greet patients and visitors, direct to registration.
• Register patients in EPIC and prepare schedules.
• Maintain patient referral history and verify insurance.

Skills

Interpersonal Skills

Customer Service

Typing Speed (45-60 wpm)

Knowledge of Medical Terminology

Bilingual

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Join to apply for the Registrar/Scheduler role at Stamford Health.

Job Description

Full Time - Monday-Friday 9am - 5pm

Location - Chelsea Piers, Stamford, CT

Perform Receptionist/Scheduling and Clerical duties within the Concussion Center, under the supervision of the Site Coordinator and Site Manager. Interact with patients, physicians, staff, insurance carriers, vendors, and others to provide high-quality service.

Responsibilities

1. Greet patients and visitors, direct to registration
2. Notify Timeshare staff of patient arrivals
3. Respond to inquiries via phone or web
4. Transfer calls and relay messages
5. Maintain a neat waiting and office area
6. Manage supply inventory and notify when low
7. Assist in training new staff
8. Participate in performance improvement initiatives
9. Perform clerical duties: copying, faxing, mailing, answering calls
10. Complete continuous training and education
11. Attend staff meetings and demonstrate professional behavior
12. Maintain punctuality and attendance

Concussion Center Specific Duties

1. Register patients in EPIC
2. Prepare schedules and documents
3. Maintain patient referral history
4. Coordinate visits and referrals
5. Verify insurance and confirm appointments
6. Maintain patient files
7. Support marketing efforts
8. Reschedule missed appointments
9. Collect payments and provide estimates
10. Manage provider schedules

Qualifications

• Strong interpersonal skills and ability to work in a busy environment
• Customer service focus
• High school diploma or equivalent
• 2-3 years of experience preferred
• Typing speed 45-60 wpm
• Knowledge of medical terminology preferred
• Proficiency with EPIC and other IT scheduling applications
• Bi-lingual a plus

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Healthcare